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Cardinal Cab Incorporated

713 N West St 
Raleigh, NC 27603
Phone: (919) 828-3228
Website: www.cardinalcab.net
Edit Business Info
Cardinal Cab Incorporated Cardinal Cab Incorporated : Taxi Cabs & Limo Rental, Raleigh, NC



Reviews
by DeBorah at Citysearch

Posted on Citysearch on 5/11/2012
CARDINAL CAB SUCKS!!!
If it was my choice they would not even get a one star rating because Cardinal Cab is the worst cab service I have ever experience first off I called at 11:15pm and they told me the wait would be 15minutes, however at 12:15 the taxi driver had not shown up. In between this time I had called several times and there was no answer the times they did answer that gave me a bs lie that the taxi driver was 7-8minutes away. If you are in a hurry or want to be somewhere on time don't even waste your time or money with these people.
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by Taylor Dworznicki at Citysearch

Posted on Citysearch on 5/9/2012
HORRIBLE SERVICE!
Cardinal Cab had horrible customer service, showed up over an hour late for my pick up, didn't listen, and had rude employees with attitudes. The lady called me back four times asking if I ""still needed a cab"" 30 minutes AFTER my scheduled pick-up AND when I had made no notion of canceling or changing any times whatsoever. Cardinal Cab is very unprofessional, unreliable, and has a lack of communication with their customers. I was very dissatisfied by their service and would highly recomend WALKING as opposed to taking this taxi service.
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by diltsman at Citysearch

Posted on Citysearch on 5/1/2012
WALK BEFORE YOU CALL THEM. HORRIBLE CUSTOMER SERVICE
Same reason - Should have went to City Search first - Made reservation to pick up at 4:15 AM for 5:30 Flight out of RDU - at 4:22 AM I had to call them - Dispatcher says they are under staffed and needed to wait 15 minutes. I advised her that my flight departs at 5:30 AM and if that they were understaffed why didnt anyone call me so that I can make other arrangements - NO Response!!! Are you flipping kidding. Had to wake up wife and children to drive me to airport - after doing my best OJ Simpson (Hertz Commercial) imitation I made it just in time to the gate. When I called to speak to Supervisor - 2 days later Jenner calls to give me a lame excuse and apologize -when I asked if he was going to offer anything for my inconvenience or that of my family he said no. NO CUTOMER SERVICEThis guy has no clue!...
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by Leslie Alexandre at Citysearch

Posted on Citysearch on 1/3/2012
Avoid...Avoid...Avoid!!!
I concur 100% with LET2: HORRIBLE SERVICE and for the same reason. The day before Thanksgiving I called and made a reservation for a cab to pick me up at 4:45am on Thanksgiving; my flight was departing at 6:00am. When the cab was not at my home at 4:45am, I called and spoke with the dispatcher who told me not to worry.he had dispatched a cab a few minutes earlier and the driver would arrive in a few minutes. (Why arrangements had not been made the prior day when I made my reservation is beyond me.) A few minutes later, the driver called me to say there was no way he could be at my home in a few minutes and that he would call the dispatcher to see if they could get someone else to come faster. Then I called the dispatcher, who told me that I should probably drive myself! By then it was 5:00am. Fortunately, I live close to the airport and I was able to get there and parked by 5:30amand, more fortunately, I made my flight! But, I was stressed out and furious to be put through that on Thanksgiving day. A terrible way to begin my holiday. When I returned to Raleigh, I called the company and asked to be reimbursed for my parking fee of $60. After two weeks of total runaround, including the owner trying to negotiate me down (despite my faxing him a receipt), I gave up. Instead--just as I told him I would--I am posting this review to warn off other unsuspecting customers. Stay away from this cab company.I have yet to find one that is totally reliable in Raleigh, but this is the worst experience with a cab company I have had in 10 years of living here....
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by LET2 at Citysearch

Posted on Citysearch on 1/1/2012
Horrible Service!
Please don't ever use this company! They take reservations and do not keep them! We made two separate reservations to pick us up and were guaranteed that a driver would be contacting us when at the provided phone number when the cab arrived. We were at the location outside waiting and never received a phone call. When I called the company to inquire about our reservation I was told there were no cabs available. I asked about the reservation made and was told ""to bad"" and that I should contact management on Monday about my distaste with the reservation process. Why do they even have that option if they don't plan on keeping a reservation to their customers? Horrible customer service. I would walk home before I ever gave that company my money! I would like to give them no stars at all but this site won't allow me to do that.
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