I needed to move a large & heavy dining room buffet quickly. I called Caring Heart Movers and was able to quickly setup the move for the next day! They were on time for the pickup and delivery. Both employees were polite and very professional. And the buffet was wrapped to protect!!! They treated my furniture like I would, making all of the necessary protections. I highly recommend this company. AmyZ in Toco Hills
Posted: 9/27/2011 • Link to this review
I had a great experience with this company. They had a specific delivery time and was mindful of it. My item was also assembled free of charge. It is hard to believe I had a better delivery experience with the people at caring heart than I had with the big box store rooms to go. They truly live up to there name and price. Without question I will use this company again.
Posted: 9/19/2011 • Link to this review
I purchased a sectional sofa from Big Lots, and they recommended this company for delivery. Right from the start things didn't seem right. I called the company and they asked a few basic questions, but not obvious ones (like my delivery address). They couldn't tell me when they would be by, only saying it would be before 6PM, which was around 5 hours from the time I called. They called be twice prior to the delivery asking for information I had already given them (sales receipt number, item purchased, etc). 6PM came and no delivery had been made, or phone call to let me know they'd be late. I called them around 6:15 and another person (Bernard?) let me know that he'd check on the status and call me back. He called back about 15 minutes later asking if the driver had called (they hadn't). He then said they'd be there soon and sometimes things just slip through the cracks. When they arrived it was a woman and a man bringing in the 2 piece sectional. We have a sloped driveway and they REALLY struggled with the sofa. They put it on a flat bed dolly (about 2'x2') which won't hold the couch up over the slant of the driveway. They ended up damaging every back corner of the couch by scraping it along the driveway. The damage was so severe that it removed not only the material, but damaged the wood underneath. I would not use this company in the future or recommend them to anyone.
Posted: 5/24/2011 • Link to this review
Caring Heart provided me with an affordable yet complicated 2 hour move, as long as they were picking up exactly what they are expecting. Cool. They wrapped my furniture and were courteous. Cherry was responsive over the phone, the older gentleman was diligent in getting everything done on time, and the two younger men were focused on their job. They didnt try to charge me more, nor were mean, or complaining. I would use them again.
Posted: 2/12/2011 • Link to this review
Bless their hearts. I got a couch from biglots delivered by them to my apt. The staff consisted of one 5 foot tall woman, and what looked like her teenage son. Granted my building ha a tight corner, but i watched them drop the couch, grind it down stairs and bushes and argue with each other. I think they need to be trained on basic middle school geometry again. Anyway, there was damage, and they are ignoring our phone calls now when they said they were going to "repair" the sofa. what ever that means... if you couldn't tell by now, I am bitter and this is a negative review. Do not use them.
Posted: 12/21/2009 • Link to this review