This location is now owned by Mr. Clean and the service/quality has deteriorated greatly since the buyout (although the price has increased considerably). Will not go back! I purchased their most expensive wash ($27) and my car still has stuff on the floor that didn't get vacuumed, fingerprints on the windows and doors, and pollen all over. Pathetic.
Posted: 5/26/2010 • Link to this review
My new Cadillac appreciates the fine service and care for detail. The staff is always quick to respond to ANY little detail I request. I appreciate the well appointed waiting area and the CLEAN washrooms. Someone knows how to run this business and keep the customers happy and coming back. I know I will!
Posted: 9/27/2006 • Last edited: 4/07/2011 • Link to this review
We appreciate your business and your trust with your new Cadillac! Carnett's works hard every day to improve our customers experience when they visit one of our locations. We hope to see you again very soon! Thank you for your feedback!
Finally I found a business where people listen to me and try their best to keep my business. Carnett's carwash seems to be such a place. They have consistently washed my car in such a way that I very seldom find anything to complain about (I am very picky about the cleanliness of my Porsche), and when I do, they do not waste time apologizing, they make it right. It is the only business I know where before you leave the manager asks personally if you are satisfied with the job. The workers are professional, neat dressed and the place is always immaculate. My only complain for a while was about their coffee (I consider myself a coffee connoisseur), but recently they have a very decent coffee machine, well worth the buck they charge for a cup. I sure hope they keep giving the same excellent service; my car and I sure appreciate it.
Posted: 9/12/2006 • Last edited: 4/07/2011 • Link to this review
Thank you for your feedback! Carnett's strives to be the best Customer Service organization in the world, and not just the best car wash. We know that you have a multitude of choices in the car wash business, but appreciate the fact that you trust Carnett's over all the others. If you ever have a concern, please speak with the Manager that's inspecting your vehicle and they will take the steps necessary to ensure your complete satisfaction!