We had a lock that stopped working properly. Matt came to the rescue. He was very polite & efficiently repaired the lock. No hidden charges, we will definitely recommend the company based on our experience.
Posted: 9/05/2014 • Link to this review
I was much better off before they came disrespected my property and left. I purchased a new ABS tub to use as my dog bathtub because I had a tub that was damaged. And, now I have a tub that is damaged. Steve's statement that, "it is not a very high quality tub" is totally unsubstantiated. This is the same tub that is installed in travel trailers and motor homes. The quality of the tub is not the issue. The quality, or the lack there of, of their work is the issue. Previously, I had a drain that sat straight in the tub and drained straight and now I have a drain that sits crocked and water collects on the wall side of the drain. Previously, I had a drain line that was rigged up and now I have a drain line that is rigged up where they cut it and put a coupling in it because they were trying to get the tub drain to sit straight. Previously, I had a ceramic mural that was safe in the box and now I have a ruined mural that is on the wall with the grout lines more than three times as wide as the surrounding tile. The mural was intended to be the center piece. I had a ramp that didn't adjoin the wall and now I have a ramp with poor low quality ply board, multiple drill holes that doesnot touch the floor. They had no respect for my home because they threw mortar and grout all over my brick wall and construction debris in my flower bed.
Posted: 3/17/2014 • Last edited: 3/20/2014 • Link to this review
I have used these guys for years and they have always been reasonably priced and did a great job. The last time I called I thought I had a broken outdoor faucet, and one of the guys explained to me that there was nothing wrong with the faucet and the fix was something I could easily do myself. They could have replaced both faucets and I wouldn't have known the difference, but their honesty gives me a whole new respect for this team.
Posted: 5/27/2013 • Link to this review
I have used their services several times over the past years and each time, the individual/s sent to do the job was courteous, knowledgeable and worked very hard to complete the work quickly and thoroughly. All debris was removed from the site. I had absolutely no clean up. They are prompt and reliable. I am extremely impressed with their service and will continue to use them in the future. Also, they ensure you are given a complete estimate before they begin a job. They guarantee their work too! Jennifer Meehan is just great!
Posted: 2/22/2013 • Link to this review
I had a negative experience with these guys, but it was over 6 years ago so the company may have changed since then based on other reviews I've seen. They were friendly enough but I was very unsatisfied with the work they did and after a couple of visits, I eventually just gave up and paid them off to go away. That wouldn't happen these days since I've dealt with a lot of contractors since then and know more about home repair. On the one hand, I should have been more assertive but on the other, they sould have known the work was not up to par (I still have pictures to prove it). Let me just say that when dealing with a contractor by VERY SPECIFIC upfront about what you want and stick to your guns if there is a problem.
Posted: 2/02/2011 • Last edited: 11/08/2012 • Link to this review
This is my 1st review on Kudzu but regularly find services here. I called Carpenter & Co & they dispatched someone to do a quote. They stuck with the time they said they would be here. I scheduled the work and the two gentlemen that performed the services were extremely professional and did better than expected. I even altered the work order before arrival for something a little less and the bill came out exactly correct. I will be using Carpenter & Co again for their services. Prompt, Courteous and a good value.
Posted: 1/19/2011 • Last edited: 9/12/2012 • Link to this review
My aunt suggested this company to work with getting some additions done to the house. Scott and David have been doing most of the work and are very patient and understanding of our needs. Every time there was something not done to our liking they went back to fixed it with no problem and the quality of work they do is amazing. I am very happy with using this company and Talking with Cheryl and Jennifer on the phones about scheduling and any specific questions. The owner Matt also is a great guy and does very good work. Hes a hands on guy that has worked in the field for many years and still does now. I would suggest this company to anyone that needs handyman or general contractor work.
Posted: 7/29/2010 • Last edited: 9/12/2012 • Link to this review
Our realtor recommended Carpenter several years ago and we have had nothing but professional service, attention to detail, and competitive pricing. Carpenter and Co. is the 1st phone call we make when a home improvement task comes up.
Posted: 5/28/2010 • Link to this review
They changed a chandelier out of a two-story foyer. It turned out the light switch didn't work so they went to Home Depot for me and got the right parts. Great job!
Posted: 8/20/2008 • Last edited: 11/13/2008 • Link to this review
It is wonderful being able to call this company and know I will receive quality work every time for any job. They are trustworthy, experienced and capable. Have had several jobs done and have never had a bad experience.
Posted: 4/15/2007 • Last edited: 11/13/2008 • Link to this review
We were happy to find this company. They showed up on time and were very polite. We had a good feeling about them during the estimate. The office personnel, the manager, and the crew are all very nice. We had other companies give estimates but none of them stayed as long as Andrew did...and Andrew took the most measurements...and he was the only one who took photographs. They were very accomodating and patient too.
Posted: 4/07/2007 • Last edited: 11/13/2008 • Link to this review
they built front steps for us. Not a small project as there is about a 10' drop from the top to the bottom. Their work was meticulous, quality, professional and reasonably priced.
Posted: 1/13/2007 • Last edited: 11/13/2008 • Link to this review