Our carpet is 16 years old. I checked this company out through the BBB, and was just hoping it would look better. I never expected it to look this good! Oh my gosh! John, the carpet technician, was so helpful and informative. I can't say enough good things about him and the company.
Posted: 8/02/2013 • Link to this review
This is my 2nd time using Carpet Dry-tech! They do an amazing job on the carpet, their pricing is reasonable and customer service is very professional. Richard has cleaned my carpet both times. He is very knowledgable, professional and very friendly. I would highly recommend Carpet Dry-tech!!
Posted: 7/31/2013 • Link to this review
6 months ago I called Carpet Dry-Tech,and I have to say I love this company. They are very thorough and diligent and always price very reasonable. Richard is a super nice guy and made me want to call this company back for the second time today. I thought I had written a review for him last time but looks like I accidentally sent it to the wrong company, sorry!! But I highly recommend the company Carpet Dry-Tech and their employee Richard!
Posted: 5/17/2013 • Link to this review
Carpet Dry-Tech has done our carpets 3 or 4 times now. They are a very professional company, from the person who answers the phone and gives you the quotes to the technicians that come out and do the service, everyone of them is polite, professional, honest, hardworking and friendly. Our carpets are always beautiful when they are done and they don't have "pop up stains" re-appear after they leave. They get the stains out and keep them out. I highly recommend Carpet Dry Tech! So hurry and give them a call today -- I promise you won't be disappointed!!
Posted: 4/05/2013 • Link to this review
I was very impressed with service and the professionalism from the initial phone call to the finished job. My carpet has never been cleaner and it looks like a new carpet. The technician (Jon) couldn't have been better and was very knowedgeable. No other company will ever clean my carpets again. They are the best. For one year they will clean any room that needs attention for $35.00 trip charge and $10.00 per room. Thanks a million from a happy customer.
Posted: 4/02/2013 • Link to this review
They have done a few large area rugs for me, they always come back looking brand new. They also cleaned a microfiber sectional sofa that was covered in glitter acrylic paint and when they were done the couch looked better than before! Always friendly and always willing to go above and beyond :) Highly recommend
Posted: 3/19/2013 • Link to this review
I had Carpet DryTech just clean rooms, stairs, hallways, and closet area. I was very pleased as was my wife and they did exactly what they said they would and it dryed actually sooner than what they told me it would. We had company coming over two weeks later and it looked basically the same as the day they did the work. I would recomend them to anyone looking for a carpet cleaning. Jim Watson Canton, Ga.
Posted: 3/19/2013 • Link to this review
I tried this company because of the $99 coupon for 5 rooms in Cherokee Life Magazine. I wanted to try the dry technique as steam and water-based cleaning were not satisfactory. I was pleased that the technician, Jon, was knowledgeable about the processes involved! I added on upholstery cleaning also, and sent out my area rug to be cleaned! I highly recommend this company!
Posted: 2/15/2013 • Link to this review
They were able to accommodate my last minute scheduling request and provided timely and excellent service. Jon was courteous, professional and knowledgeable. Did a great job cleaning the carpets and the discounted return service offering is a nice touch. Keep up the good work!
Posted: 2/09/2013 • Link to this review
I am extremly happy with my floors after carpet dry tech came. I highly reccomend this company if you want a good QUAILITY clean. They are the BEST! Also the guy that cleaned our floors (Jon) was very proficient and did a wonderful job.
Posted: 2/03/2013 • Link to this review
I am so pleased with the service I received from Carpet Dry Tech! My Carpets and Hard Wood Floors have never looked better. I called them on a Whim right before the Holidays and I am so glad I did! They were professional and courteous and took the time to thoroughly go through every step of the process! I was so pleased with the outstanding job they did and they even have a maintenance program which will make it so affordable for me to keep up with cleanings through the year. In this day and age it seems so hard to get your money's worth but, with Carpet Dry Tech I really felt like I got more than my moneys worth!! Very, Very Pleased Happy Customer :-)
Posted: 1/01/2013 • Link to this review
I recommend this company to everyone! I've never had one disappointment and the employees are so friendly! Worth every penny I spent! (which was extremely reasonable!) This company cares about their customers. They always arrive on time and leave me with my caret looking brand new. Thanks Carpet Dry-Tech! I am one of many satisfied customers!
Posted: 12/08/2012 • Link to this review
I was dissatisfied with the service Carpet Dry Tech offered. I specifically asked the owner of the company (who answered the phone, a nice touch) if the process would remove residue on the carpet. He assured me it would, and I was able to make an appointment for the same day. I asked the technician to tell me the ingredients in the spot cleaner. Since he couldn't tell me what was in the spot cleaner, I asked him not to use it. Next thing I know, he's spraying on the spot cleaner. If you check out their website, it says they use agitation/extraction. Translation: they spray on a citrus cleaner (that I had to open the windows because it started to give me a headache), then the technician pushes around a machine with a fabric pad attached to it around your carpet. I was left with carpets that had more residue on them. How did I know? The carpets were soft before the technician started, then when the carpet dried, the carpet fibers felt unpleasant to the hand and foot. Yes, I did try to address this with the owner of the company. He would not even partially refund my money. He said it was "immaterial" that the tech didn't listen to my concerns. I ended up spending another $154 to get another company to fix the problem and steam clean my carpets. The owner did decide to refund my $104.
Posted: 12/07/2012 • Last edited: 6/10/2013 • Link to this review