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Carroll, Kelli MD

4 star rating 4 Reviews

(404) 352-3656(404) 352-3656

275 Collier Road North WestAtlanta, GA 30309

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Business overview

Residency

  • Emory University School Of Med

Education 1

New York Medical College 1991

Reviews

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only one visit so far, but it was great!, 4/24/2008

I had my regular annual exam with Dr. Carroll and was very pleased with the experience (a friend had recommended her). The office staff wasn't amazing, but at least I didn't have to wait long once I... arrived. I really like that Dr. C talks to you in her office, while you're dressed, before the exam - makes you feel less vulnerable (compared to when you're in that flimsy gown). Generally I felt like she wanted me to ask questions and she was truly listening to me.

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Great Dr, TERRIBLE office people, 11/19/2007

Love Courtney and Dr Carroll, however if you are looking for a Dr to give you individual attention, don't go here. I feel like take a number and "we will get back with you." You can not leave voice... mails for your physician directly. The office people are beyond rude. Nurses are wonderful. If ytou have a problem and need a call back, good luck. I ahve left messages before which ended up as phone tag as messages were miscommunicated through the office personnel. Experienced and one of the larged OB groups, but for individual needs, forget it. I almost accepted this as the norm for Dr offices, until recently when visiting another that was so friendly and then proceeded to send comment cards to fill out on their customer service. That is the Dr I want w/ staff that cares considering you spend 2 min w/ your Dr and most of the time w/ the ancillary staff. The after hours answering service is the worst ever, they must hire from the same temp pool none of which have customer service or any general etiquette whatsoever.

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Displaying 1-4 of 4

Reviews

Carroll, Kelli   MD - Atlanta, GA -  Atl9999

Reviews: 11

only one visit so far, but it was great!

I had my regular annual exam with Dr. Carroll and was very pleased with the experience (a friend had recommended her). The office staff wasn't amazing, but at least I didn't have to wait long once I arrived. I really like that Dr. C talks to you in her office, while you're dressed, before the exam - makes you feel less vulnerable (compared to when you're in that flimsy gown). Generally I felt like she wanted me to ask questions and she was truly listening to me.

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Carroll, Kelli   MD - Atlanta, GA -  Abfab1

Reviews: 1

Great Dr, TERRIBLE office people

Love Courtney and Dr Carroll, however if you are looking for a Dr to give you individual attention, don't go here. I feel like take a number and "we will get back with you." You can not leave voice mails for your physician directly. The office people are beyond rude. Nurses are wonderful. If ytou have a problem and need a call back, good luck. I ahve left messages before which ended up as phone tag as messages were miscommunicated through the office personnel. Experienced and one of the larged OB groups, but for individual needs, forget it. I almost accepted this as the norm for Dr offices, until recently when visiting another that was so friendly and then proceeded to send comment cards to fill out on their customer service. That is the Dr I want w/ staff that cares considering you spend 2 min w/ your Dr and most of the time w/ the ancillary staff. The after hours answering service is the worst ever, they must hire from the same temp pool none of which have customer service or any general etiquette whatsoever.

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Carroll, Kelli   MD - Atlanta, GA -  jidrake

Reviews: 2

Extremely Caring Practice

Kelli Carroll,M.D and Courtney Franz, P.A. are two of the best medical professionals that I have encountered. They not only are very accomidating with appointment scheduling but they take the time to talk through patient concerns. The mursing staff is also extremely friendly.

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Carroll, Kelli   MD - Atlanta, GA -  jg052502

Reviews: 18

Best OB/GYN Office

Dr. Carroll is very caring and takes time with her patients. Any time that I needed to be seen at the last minute or reschedule, they were more than accommodating.

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