I have about 20yrs experience in the plumbing industry. I have worked with 2 companies in the past 4yrs, and before that worked in a family business with my father in Florida for little over 10 yrs. I have been working on my own for about 2yrs,me an my wife run the business ourselves,so you will always speak directly to her or myself. If you just have some questions you need answered we can do that too. Just send a email and we will respond as soon as possible. Hope to hear from ya soon!