Dr. Casteel is a good doctor, but their staff is not competent in their work. I have been given HORRIBLE referrals, which I wasted two days and countless hours trying to get a ductogram, which couldn't be done in the end, and I went in for a simple test at Dr. Casteel's and was told they couldn't do it. A simple phone call would have been fine. Not a high rating with my standards! My father is a doctor and is appalled at how I was treated!
Posted: 5/13/2010 • Last edited: 6/08/2010 • Link to this review
I really like Dr. Casteel she has always taken good care of me! I was hesitant at first after P.A. Pat left because I loved her so much. But I have grown to love Dr. Casteel as much. And for her staff LOVE them, very kind and helpful. Her rate is very reasonable and she always helps me out in finding the cheapest prescriptions.. ps thanks Dr and staff for 01-16-09 ya'll were GREAT
Posted: 3/12/2009 • Last edited: 6/08/2010 • Link to this review
I finally had the opportunity to meet Dr. Casteel today. She was very kind and caring about my concerns. I really enjoy her front office staff as well. She will definitely be my PCP for years to come.
Posted: 1/05/2009 • Last edited: 6/08/2010 • Link to this review
My family and I have been a patient of this doctor since 2000. I have had nothing but positive experiences with this group. They are friendly, professional, and good at diagnostics, and I have no plans to go to any other doctor.
Posted: 12/10/2008 • Last edited: 6/08/2010 • Link to this review
Dr. Casteel has hired very good Advanced Practice RNs or Clinical Nurse Specialists & other RNs as her colleagues in a very patient-focused family practice. They do good diagnosis & referrals, explain things well, don't seem to do any unnecessary tests, but are thorough. She is the kind of MD I would like to be had I gone to medical school.
Posted: 3/09/2008 • Last edited: 6/08/2010 • Link to this review
Dr. Casteel always takes the time necessary for what I need - physically and emotionally. She listens and cares. Appointments are easy to make, I seldom wait long, and am always made to feel like the most important person in the office when it's my turn to be seen.
Posted: 7/28/2007 • Last edited: 6/08/2010 • Link to this review
My husband and I think Dr. Casteel is the best doctor around. She listens and is very good at what she does. The staff is wonderful. Even my husband will now go to the doctor. They are the best around
Posted: 10/20/2006 • Last edited: 6/08/2010 • Link to this review
Dr.Casteel and Dr.Byrd are the two women doctors in a WONDERFUL doctor's office in Snellville, GA. Appointments are made easily and never involve a long wait. The doctors and staff at this office are extremely helpful with answering questions, as well as giving effecient treatment. They take concerns and suggestions into mind and I absolutely love going there.
Posted: 10/25/2005 • Last edited: 6/08/2010 • Link to this review
My husband, my daughter and myself are all patients of Dr Casteel and Pat Byrd, PA. We have all found the entire staff to be efficient and personable. After some poor experiences elsewhere it was a genuine pleasure to find a doctor, and assistant, who listen and truely care about their patients and the patient's well being!
Posted: 10/12/2005 • Last edited: 6/08/2010 • Link to this review