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Castleberry'S Fine Furniture

(770) 457-0216 www.castleberrysfurniture.com »

3641 Chamblee Dunwoody Rd.Chamblee, GA 30341   map »

Business overview

Hours of Operation

  • MON
  • 9:30am
  • 7:00pm
  • TUE
  • 9:30am
  • 6:00pm
  • WED
  • 9:30am
  • 6:00pm
  • THU
  • 9:30am
  • 7:00pm
  • FRI
  • 9:30am
  • 6:00pm
  • SAT
  • 9:30am
  • 6:00pm
  • SUN
  • 12:30pm
  • 5:00pm

Reviews

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Secret Gem in Chamblee, 10/24/2010

Castleberry's Fine Furniture is one of Chamblee's best kept secrets. They carry moderate to high-end lines. They have updated there look and they have added more Interior Designers to their staff... to provide a greater choice for the community. They offer competitive pricing combined with a family-sponsored desire to serve. Certainly go see them!

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Strong word of caution, 2/14/2008

I had an extremely bad buying experience with a custom order Century sofa at Castleberry’s. Some issues can be attributed to the manufacturer, but most were caused by the lack of product knowledge,... attention to detail and follow-up of the sales people. Read on for details: I have bought a lot of custom furniture and understand that there can be delays and mistakes so perfection is not expected. The manner in which the sales people at the store in Chamblee responded when there was a problem is inexcusable. The original sales person was never available and non-responsive to my phone calls in trying to resolve the issue. On my numerous calls and visits to the store the other sales people were indifferent or ignored me and indicated that I would have to deal with my sales person who was rarely there. Only after many calls to the executive office and to the manufacturer was the sales person responsive and even then, there were many inconsistencies in the information provided by the sales person and customer service. My impression is that the sales people in the Chamblee store are only after a quick sell. I will not be a repeat customer and caution any buyers considering Castleberry’s.

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Displaying 1-2 of 2

Reviews

AmethystMan

Reviews: 1

Secret Gem in Chamblee

Castleberry's Fine Furniture is one of Chamblee's best kept secrets. They carry moderate to high-end lines. They have updated there look and they have added more Interior Designers to their staff to provide a greater choice for the community. They offer competitive pricing combined with a family-sponsored desire to serve. Certainly go see them!

  • Overall
  • Quality
  • Service
  • Value

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Informed_and_Selective

Reviews: 2

Strong word of caution

I had an extremely bad buying experience with a custom order Century sofa at Castleberry’s. Some issues can be attributed to the manufacturer, but most were caused by the lack of product knowledge, attention to detail and follow-up of the sales people. Read on for details: I have bought a lot of custom furniture and understand that there can be delays and mistakes so perfection is not expected. The manner in which the sales people at the store in Chamblee responded when there was a problem is inexcusable. The original sales person was never available and non-responsive to my phone calls in trying to resolve the issue. On my numerous calls and visits to the store the other sales people were indifferent or ignored me and indicated that I would have to deal with my sales person who was rarely there. Only after many calls to the executive office and to the manufacturer was the sales person responsive and even then, there were many inconsistencies in the information provided by the sales person and customer service. My impression is that the sales people in the Chamblee store are only after a quick sell. I will not be a repeat customer and caution any buyers considering Castleberry’s.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO