This is JandD'smom's TrustRating, which is based on both the number of reviews JandD'smom has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful JandD'smom has been to the Kudzu community.
Posted on
8/13/2008
|
Started off on a bad note, but they fixed it
Original Review:
Update: The company made the problem right. The owner's wife came out and did the repairs herself and was very nice about it and apologized for the whole thing. The man who owns the business was in the hospital when we were trying to contact them, so we thought they were giving us the run around, but they actually do want to do a good job and are honest (He did yell at my mom and thought that we were lying, when it was actually his employee who was lying, but he was having a rough time because of a blood clot in his leg, so we will overlook his initial bad attitude). They tell me that they have changed their policy and check their employees' work after every job. We would use them again.
|

|
| Quality |
|
| Service |
|
| Value |
|
|
|
|
Was this review helpful?
|
|
Catch It Wild replied on
08-14-2008
We have spoken to the homeowner about this situation. These customers live out of town and have had thier neighbors to check the work. They are coming into town to observe what has been completed on thier home. The repairs have been completed and we will insure clients are happy with results.
|
|