I purchased my puppy, Luna, from Holly around a year ago and I was thoroughly impressed with her and her facility. She is knowledgeable, answering any and all questions with ease and a smile, and she clearly loves every puppy that goes through her doors. She makes sure that your puppy is healthy and happy, and that you know exactly what to expect once you get them home. She is truly a five-star breeder.
I have my second cavalier from Holly. First was in 2007 and she still has me in her phone, answers with a smile in her voice,and has never failed to professionally answer my questions even as dumb as some were. I would never go anywhere else for a Cavalier. Everyone I have met who has one of her dogs raves about her. Once we establish that our dogs came from Cavaliers by Crumley, the inevitable conversation starts about how you could eat off her floors and that she says come see her facility and puppies anytime because she has nothing to hide! To anyone who has ever dealt with her, she is a very impressive breeder. If not, she would never have been able to keep loyal customers that continually recommend her. She has grown her business to include many related doggie services but she is still the same wonderful person who goes above and beyond to do what is caring and right for both every puppy and customer. Best of all, she has a generous giving heart. I was blessed to make a good friend when I met Holly and over the years, that has never changed.
Not the same as when I originally had gotten my first puppy back in 2011. Very disappointed in my most recent attempt in getting another dog. (Which would have been 3rd puppy 7-14) I think the breeding program has gotten too big customer service & follow up isn't as important anymore. Truly disappointed .
Posted: 6/13/2012 • Last edited: 8/13/2015 • Link to this review
Holly truly goes over and above with customer service and in ensuring your experience is wonderful. The followup Is unsurpassed in assuring you and your new loved one have a wonderful relationship. She is about customers being satisfied.
Posted: 1/08/2012 • Link to this review
I have purchased two puppies from Holly. I currently have a deposit on a puppy which should be born in the next week. Holly is without doubt the best Cavalier breeder I have ever found. You can be 100% confident that your experience with her will be a good one. Holly is clearly in it for the love not the money. She has fabulous dogs.
Posted: 3/18/2007 • Last edited: 1/02/2008 • Link to this review
Recently purchased a beautiful cavalier from Cavaliers by Crumley.As an animal lover I was very impressed with the cleanliness and comfort these animals live in. These dogs are treated like royalty and it shows in their happy faces and their wagging tails. The kennel was immaculate as well as the maternity and nursery areas. Mrs.Crumley is an excellant business woman, but this is more than a business to her. It appears to be her life and her love. I highly recommend Cavaliers by Crumley if you are looking for a delightful, healthy Cavalier puppy.
Posted: 3/07/2007 • Last edited: 1/02/2008 • Link to this review
Thank you for your kind words. And yes I do truly love my dogs!!!!