We had purchased a wedding dress and 5 bridesmaid dresses. Measurements were taken and submitted to the shop so that the dresses could be ordered. When the dresses came in, we picked them up and began sending them to the bridesmaids. Three fit fine, one was really tight and one wasn't even close. We had the two re-do their measurements. They were exactly the same as the first time! We figured we could take one of the dresses out that was a little tight and simply exchange the ONE dress that wasn't even close to fitting a person we submitted measurements for, measurements which were still the same today as when we initially submitted them. Considering that was the ONLY dress from all the ones we ordered, we didn't think it would be a problem. NOT for this store!!! Robert, the supposed owner, was more about placing blame and who was right or wrong than he was about servicing a customer who had spent a considerable amount at his store!!! We were told things like, "it's not our fault", "we can alter it for you for $45 dollars",and "we can order you another dress for $75 dollars". We were actually expected to spend MORE money to fix a problem that should have never been. How is it the customer's fault when you submit measurements, and the dress doesn't fit when it is delivered??? Do yourself a favor and shop elsewhere, with all the things you have to worry about when planning a wedding, the last thing you need is a headache from these people.
Posted: 7/13/2011 • Link to this review
I had to order a bridal dress for an out of state wedding, and the employees at Celebrations were so helpful. i was able to order my dress over the phone. When i went into the store they were right there to help me and greet me. Professionl & friendly-- and i will prob use them for my own wedding in the future!
Posted: 2/26/2007 • Last edited: 1/02/2008 • Link to this review
Kind service, great selection. But very expensive and when getting my dress hemmed it took them three tries to get it right! They also had a problem fixing the beads on the dress when they told me they would in the first place. They also didn't press it so I had to ask them to keep it longer and do that as well.
Posted: 11/17/2006 • Last edited: 1/02/2008 • Link to this review