When it's a 115° outside and your car breaks down the last thing you want to encounter is a rude person with a language barrier. I asked the driver what he needed from me, he was short, rude and rolled his eyes at me like it was my fault for asking him to do his job. I told him where in my complex that he would be able to park my car. Half hour later he was at my complex in the area where he couldn't leave me car, I asked him to move the truck to where it could be left. He kept telling me "This is the address! This is the address!" And I said yes but this is a large complex and I need you to move the car to another area. So after arguing with him for 5 minutes he finally moved my car. When I asked for a copy of the work order he refused to give it to me stating my insurance needed it, never had any other company refused to give me a copy. I called my road side assistance provider and let them know what had happened and they confirmed that I should of been given a copy of the work order and filed a complaint on my behalf. Hopefully no one else stranded on the side of the road has to deal with such unprofessional people.
Posted: 8/20/2015 • Link to this review
This place and its owners are crooks!!! They stripped the bolts on my car and then tried to force me to pay for a towing job so that they could fix THEIR damage. When I told them I was calling the police to file a report (which I did) they told me 'good luck with that'. I HIGHLY RECOMMEND YOU DO NOT EVEN THINK ABOUT USING SUCH AN UNREPUTABLE COMPANY!!! I'M ALSO CALLING 3-ON-YOUR-SIDE, AMERICAN EXPRESS AND NAPA! I took pictures of the damages, have my receipts where I had to pay for it to be fixed somewhere else, and have my next door neighbor as a before and after witness...we're going to court!
Posted: 6/23/2011 • Link to this review