Chris was efficient and understanding. He was a very nice young man. I really enjoyed working with him. The crew was very courteous and on time. They were very clean. They were trying to satisfy our needs. I am very happy with the project all together.
Posted on GuildQuality: 4/28/2017
i thought it was very expensive for such a small job. used champion 3 years ago for an entire room addition, this job was just install l window and one door on one side of the porch. but all in all, it was done very well.
Posted on GuildQuality: 4/26/2017
I have used Champion for door installations and have recently completed all windows. Words cannot express the quality of the products and the installation crews have always been outstanding. Great job!
Posted on GuildQuality: 4/21/2017
Champion Windows of Atlanta is an outstanding company. Their staff are knowledgeable and passionate about their products. Everything from the sale's person presentation to the actual installation was done professionally and with excellence. The windows are not the cheapest but they are quality windows and I can already feel the difference in my house. Overall, I am extremely satisfied with the company and the products.
Posted on GuildQuality: 4/12/2017
Saw the sunroom display at a homeshow and it seem liked the perfect addition for the home. Unfortunately, the room was not in the budget, but Jose Vera, our sales person gave us a great alternative for the time being. Maybe one day in the next few years we'll get the entire room.
Posted on GuildQuality: 4/10/2017
The value of the product and the installation and issues that may come up are covered up by Champion Windows. There isn't a third party that you have to go through to get any warranty work taken care of.
Posted on GuildQuality: 4/07/2017
The Champion Representative and installation crew were on time and very professional throughout the process. The office staff were pleasant and courteous. We are enjoying the durability of the Champion door; but most or all the limitless warranty that comes with their products. Would recommend Champion products to anyone. THUMBS UP
Posted on GuildQuality: 4/05/2017
The work was done very professionally and in a very timely manner. The final product and appearance ended up far beyond what I expected. But, most important, is the comfort and security of having the guarantee that comes with the purchase.
Posted on GuildQuality: 4/04/2017
They had very bad communication. They don't know how to finish the job. They still do not have permission from the city of Alpharetta. They told me their reason is that the city is being ridiculous. Champion should know how to work with the city.
Posted on GuildQuality: 4/03/2017
I am very pleased with the overall results of my windows and door. The installer was late, however did call to tell me he was running behind. An hour later a guy from his crew called me looking for him, there seemed to be a lack of communication on their end. The installers left metal framing pieces on the floor in my kids room and large pieces of glass in the driveway and I had gaps in the door frames. The guy that installed my door did not remove my alarm door sensor, I called them 10 mins after they left my home and was told he was going to turn around and bring it back. Well, that never happened (that cost me money). I called the office the following Monday with my concerns and Rose had someone come out the same day and fix the door and reimburse me for my alarm door sensor. With all of that I must say I am very pleased with the outcome and the door and windows look great. I would recommend Champion in the future!!
Posted on GuildQuality: 4/01/2017
Several employees are blatant liars, and they are very high pressure. They lied telling me the work was complete so the financing could start and they could get the job done before 12/31 for their bonuses. Only problem was there was still plastic in the windows and they had not even had preliminary inspections performed. Speaking of inspections, they failed multiple inspections and it took several attempts to correct their problems. Several times I had to miss work or make sure my wife was available to make required repairs. Work was promised to take about 8 weeks and it took 5 months from when OK was given to start. Their job foreman initially assigned to me would say one thing then send an email contradicting what we discussed. He was rude and berated me when I called him to address it. The general manager is a confirmed liar. Champion's workmen knew my wife had just had surgery and had vision problems; however, they moved lawn furniture to block the primary path into our house. I had not even met him nor had any conversation with him. I advise you to check their reputation online and you will see that this is not an isolated incident. You can get a similar product for less money and deal with honorable people. I want to be clear that they delayed the project, went out of their way to lie to me and others, and they purposefully moved furniture to block our walkway after my wife had surgery and had serious problems with her vision. While the initial job foreman and I had an obvious personality/credibility conflict their management made no effort to correct the problem. Complaints and pleas for help to their parent company went unanswered. As such I had to request a new job foreman who was not unpleasant and who did not change what he said between conversations and emails. Having no sunroom is better than dealing this these people.
Posted on GuildQuality: 3/31/2017
My windows have not yet been installed. That's why I answered n/a to many questions. However, they did install my picture window previously and I cannot be more happy with the installation crew and would rate them with my highest satisfaction as I probably will after these other 4 windows are installed.
Posted on GuildQuality: 3/30/2017
We are a proud producer of Green Seal and Energy Star products. Our Champion Comfort 365 Glass will make your home more energy efficient. We are also a Lead-Safe Renovator.
Now is a good time to handle home improvement projects. If you have had window replacement in Atlanta on your list for a while now, then we suggest that you get some good energy efficient windows installed before the winter season sets in. This...READ MORE »
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Now is a good time to handle home improvement projects. If you have had window replacement in Atlanta on your list for a while now, then we suggest that you get some good energy efficient windows installed before the winter season sets in. This kind of an addition to your home can offer a lot of important benefits like lower utility bills, better curb appeal, a smaller carbon footprint, and...Read more »