The Install team did not put runners down as it is policy per Karen Miller at Corporate. The hardwood floors were filthy as were the carpets. After calling and complaining ... The lead install person said that they did wear bottles THEY DID NOT!!!!!!! I would not recommend Champion Windows to anyone!!!!! We spent over $18,000.00 for new windows and they did not deliver..
Posted on GuildQuality: 1/13/2017
I have bought Champion Windows for a townhome that I lived in. I got married and moved into a regular home, so I called them. They were just as good as the first time I used them. I also gave my neighbor in my townhome a referral.
I had half of my house with Champion and I was happy with it. One of my locks did not work properly and I called Champion and they guaranteed everything. They came right out to fix it. The tech person was the nicest man. I would never have bought the windows without him. I felt like my home was his home. He even showed up during installation and he didn't have to do that. He was the best!
I think that because Champion is a company that has good resources, good connections, and a well thought out business model, they are able to offer a really good product and service to a variety of customers.
I had to call the General Manager when Bruce Hahn never returned my calls. Bruce Hahn was MIA as i was concerned. He wasn't professional. When he ordered the wrong windows, he never answered my calls or tried to fix the problem and i had to go over his head to the general manager. The GM then took it upon himself to make sure i got the windows i wanted and everything went smoothly after that.
Posted on GuildQuality: 1/04/2017
I am very satisfied with Champion, especially the work crew. However; the job site should have been cleaned up, or at least organized daily. Whatever they took off of our house what pretty much laid in our yard where they took it off. Other than that it was a good experience.
Posted on GuildQuality: 1/02/2017
I couldn't afford them all at once but now Champion has installed new windows in my whole house. 2013 and 2016. I was very please with the professional, helpful and prompt response I got with Champion. I am enjoying the beauty of my new windows. The sales person and the installers were friendly and professional.
Posted on GuildQuality: 12/28/2016
We are very satisfied overall, and we thought we got really good quality for the money we spent. They actually came earlier than when we thought they were going to come, and it didn't take nearly as long. We are very happy we got the windows in before winter.
Posted on GuildQuality: 12/28/2016
We had a great experience with Champion Windows, from Chad our sales rep to our installers, Paco and his crew. Everyone was friendly, knowledgeable, and courteous. We felt the difference inside our home immediately, and couldn't be happier with how our new windows look - they were definitely a worthy investment!
Posted on GuildQuality: 12/19/2016
Champion windows is an excellent company with professional installers and sales people. My experience was very good with them. They adhered to the schedule and all work was completed early and cleanup afterward was excellent.
Posted on GuildQuality: 12/16/2016
Every aspect of our window install project from Sale to Install was timely, professional and all around a wonderful experience! I cannot rave enough! We researched many companies and Champion cannot be beat. We initally wanted to replace a few windows and ended up replacing all of them because the price and warranty were great to say the least! And the quality of the windows are second to none! I look at our windows everyday and say this was one of the best decisions we could have made. Save yourself time and energy and just go with Champion. You'll be glad you did!
Posted on GuildQuality: 12/15/2016