Everything went really well. I am really happy with the windows. They are a great value for these windows and the salesperson was very helpful. The crew did a great job at removing the windows with very little damage. They were fantastic and did a wonderful job. It was such a good experience.
Posted on GuildQuality: 6/21/2017
This was great. Our house had 44 year old aluminum windows. They replaced all of them and now our house is cooler in the heat. I can't wait until winter. Champion hooked us up. These windows may cost more than the box store retailer/hardware store but there is more quality built in. We were having a discussion in the firehouse about who does windows and quite a few firefighters talked about Champion Windows and how great they are. Lo and behold the neighborhood Champion Rep was walking through my neighborhood the next day. It must be fate. Thanks Champion
Posted on GuildQuality: 6/11/2017
First time I've ever had new windows install on my home. The experience went so well I wouldn't hesitate going through the process on any future home I buy. It has only been a couple weeks since the installation and the temperature in the house is more level.
Posted on GuildQuality: 6/10/2017
Professional and courteous staff go a long way towards making me want to be a repeat customer in most buying situations. In this case that absolutely held true as I have just purchased my second round of products from Champion.
We're happy with the quality of the product and the actual installation crew did a great job, but we are unsatisfied with some of the customer service. The amendments should have been better explained and we are still waiting to have the issue of the wrong windows replaced.
The salesman screwed up the order for what I wanted. The only solution that was suggested to me was to make a separate slider with plexiglass with a hole in it to accommodate my swamp cooler which would negate the sealed/energy efficient window during the summer months. They said they would not fix the problem any other way.
I am extremely happy with my windows. I had original windows from the 80s and I've noticed a huge difference in the couple of months I've had them. My house stays cooler longer. My front window is a bay window and I have pillows there and the sun rises on that side. When I would touch the pillows they would be hot but since I've gotten these windows they are cool to the touch. So so worth it!!
Posted on GuildQuality: 6/07/2017
The work crew is top notch. They are masters at their craft. The electrician was very good as well. I took some pictures if you would want to see them. We love it and just wish we had done it sooner. To be free of wasps and dust is heavenly. I'm a big reader so taking my coffee and paper out in the morning is a gift now that i can do it in a beautiful setting. I cannot say how pleased we are and Champion was on top of everything.
Posted on GuildQuality: 5/24/2017
Fit and finish of the Champion windows are not great. Had better results with other manufacturers (esp. Great Lakes) in the past. Plastic flashing should have been trimmed at the Champion factory and this made closing of some windows a challenge before Champion of Denver came back out to fix the issues. Also, edges on the slider handles should have been lightly sanded to prevent cutting fingers on the sharp corner edges. Today (5-20-17), I am now feeling and hearing wind blow in through the corners of my picture window where the glass meets the frame of the window. This should not happen! I know a bead of silicone sealant would fix this but it would void the warranty. These are cheaply made, overpriced windows from a company's factory having no apparent quality control standards or pride of workmanship!
Posted on GuildQuality: 5/20/2017
Champion window delivered the outstanding product effectively and topped with the professional customer service. I was very pleased with the quality and the attentiveness to my needs. The windows are beautiful and immediately effective to Colorado weather. My experience, in a word, is EXCEPTIONAL!!
Posted on GuildQuality: 5/15/2017
Thanks for working with me as I have our house re-built after a major fire. I wish all the other companies I have had to work with during this entire process where as easy to work with as Champion.
Posted on GuildQuality: 5/15/2017
Ben, who installed the window was very professional and competent. He was respectful of my home and garden, took 5 hours of hard work to remove old 5' x 10' window by himself and install new one. I didn't even need to touch up the paint afterwards.
Posted on GuildQuality: 5/08/2017