When you are in need of quality furniture refinishing and upholstery, Champions Refinishing & Upholstery is your go to. We care about our customers and make sure that every customer receives the attention and care that they deserve. We have been in business for over 20 years which has allowed us to establish a legacy in the refinishing and upholstery business.
After much research we chose this company to reupholster our 3 piece sofa group. To my surprise the job was completed very quickly within 3 days. Upon delivery (while furniture was still in the truck)I noticed the very poor sewing job. On a red fabric a black underthread was used and there must have been an issue with the tension on the sewing machine since little black loops were appearing on the top all along the seams. Also corners of pillow were oddly rounded instead of square the way they were before. They took everything back. I waited for a week without update. Then I started calling and leaving voice mails without response. Eventually my husband stopped by the work shop to find out that they had not touched the furniture to correct errors. I called the owner who was getting condescending to me and he said the would send furniture back and pick it up in the morning of 12/26. Today is exactly a month later and they still have not called or come by to fix the job, but quite happily cashed my check (they don't take credit cards). Unprofessional and no integrity! Delivery crew was very friendly.
Posted: 1/26/2012 • Link to this review