Chapman Mitsubishi

(866) 420-8200 www.chapmanmitsubishi.com

999 W Bell RoadPhoenix, AZ 85023 map »

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Business overview

Services

  • Auto Body Work
  • Balancing
  • Buying & Selling
  • Cleaning & Maintenance
  • Diagnostic Analysis
  • Drop-Off Service
  • Emergency Services
  • Emissions Testing
  • Fleet Service
  • General Auto Repair
  • Inspections
  • Key Duplication
  • Loaner Cars
  • Lock-Outs
  • Major Repairs
  • Minor Repairs
  • Oil & Lube
  • Painting & Refinishing
  • Pick-Up & Delivery
  • Radiator Flush & Fill
  • Same-Day Service
  • Shuttle Service
  • Tune-Ups
  • Undercoating
  • Warranties
  • Welding
  • Wheel Alignment
  • While You Wait Service
  • Wiring

Make

  • Mitsubishi

Types Sold

  • New
  • Used

Services

  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Systems Serviced

  • ABS (Anti-Lock Brakes)
  • Air Conditioning & Heating
  • Brakes
  • Catalytic Converters
  • Computer System (OBD2)
  • Cooling System
  • Drivetrain
  • Electrical
  • Engines
  • Fuel System
  • Hydraulics
  • Ignition System
  • Mufflers & Exhaust
  • Steering
  • Supplemental Restraint System
  • Suspension
  • Transmissions

Service Area

  • Ahwatukee
  • Anthem
  • Apache Junction
  • Avondale
  • Buckeye
  • Carefree
  • Cave Creek
  • Chandler
  • Fountain Hills
  • Gilbert
  • Glendale (Downtown/South)
  • Glendale (Northwest)
  • Goodyear
  • Litchfield Park
  • Maricopa
  • Mesa
  • Paradise Valley
  • Peoria
  • Phoenix (Central)
  • Phoenix (East)
  • Phoenix (North)
  • Phoenix (Northeast)
  • Phoenix (Northwest)
  • Phoenix (South Mountain)
  • Scottsdale (North)
  • Scottsdale (Old Town)
  • Sun City
  • Tempe
  • Tucson
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Hours of Operation

  • MON
  • 7:30am
  • 9:00pm
  • TUE
  • 7:30am
  • 9:00pm
  • WED
  • 7:30am
  • 9:00pm
  • THU
  • 7:30am
  • 9:00pm
  • FRI
  • 7:30am
  • 9:00pm
  • SAT
  • 8:00am
  • 9:00pm
  • SUN
  • 9:00am
  • 7:00pm

Reviews

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Killed my battery and sent me home, 6/04/2013

Had my 2002 lancer towed to Chapman Mitsubishi knowing it had a blown head gasket, I just wasn't sure if there was anything else and wanted a diagnosis, price $85. The SM Larry called me later that... day to day it needed a new engine or a lot of part either way it would cost $3500. I told him I'm not putting the much money in a $2k car and I would be in contact. I went the next day to pick it up and it did take them a moment to get it down off the lift and push it out, no problem since I did not call to let them know I was coming. Here is where I have a problem. Larry writes up the service ticket and says, " that will be $90" I asked what happened to 85 the he quoted on the phone. Oh yeah, I did say that didn't I was his response. Annoyed at Larry's apparent need for lunch money. I wait for my car to roll out. Now, I go to roll the windows down and the battery is dead, because the technician left the ignition switch in the on position. I asked larry what he was going to do about it. He said nothing, I asked if he was going to refund my diagnosis which is still cheaper than a new battery, he said absolutely not. So far he has not offered one ounce of compensation and finally goes to get his service manager Mat. I proceed to tell Matt my battery is dead and it's chapmans fault, ( which the did not deny) but again no one offers any compensation. I keeping asking them what they are going to do, and I get remarks like, "well the engine's bad' " isn't the battery under warr

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Best in Town, 5/01/2008

Great care, incredible people. Mechanics are terrific. Service manager Eddie Ruiz is the best!They also do Hyundai.

Displaying 1-3 of 3

Reviews

holmanski

Reviews: 1

Killed my battery and sent me home

Had my 2002 lancer towed to Chapman Mitsubishi knowing it had a blown head gasket, I just wasn't sure if there was anything else and wanted a diagnosis, price $85. The SM Larry called me later that day to day it needed a new engine or a lot of part either way it would cost $3500. I told him I'm not putting the much money in a $2k car and I would be in contact. I went the next day to pick it up and it did take them a moment to get it down off the lift and push it out, no problem since I did not call to let them know I was coming. Here is where I have a problem. Larry writes up the service ticket and says, " that will be $90" I asked what happened to 85 the he quoted on the phone. Oh yeah, I did say that didn't I was his response. Annoyed at Larry's apparent need for lunch money. I wait for my car to roll out. Now, I go to roll the windows down and the battery is dead, because the technician left the ignition switch in the on position. I asked larry what he was going to do about it. He said nothing, I asked if he was going to refund my diagnosis which is still cheaper than a new battery, he said absolutely not. So far he has not offered one ounce of compensation and finally goes to get his service manager Mat. I proceed to tell Matt my battery is dead and it's chapmans fault, ( which the did not deny) but again no one offers any compensation. I keeping asking them what they are going to do, and I get remarks like, "well the engine's bad' " isn't the battery under warr

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  • Service
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Blaqlab

Reviews: 5

Best in Town

Great care, incredible people. Mechanics are terrific. Service manager Eddie Ruiz is the best!They also do Hyundai.

  • Overall
  • Quality
  • Service
  • Value

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ZoeandBean

Reviews: 30

Nice people

I loved getting my car serviced here. I was sad when I sold my Eclipse because I really missed the great service I recieved. They went above and beyond.

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