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Relatively inexpensive, but you get what you pay for
I think Charlotte's has a super high rating because most people just have no idea what quality arrangements should be like and are just thrilled to receive flowers.I received "premium" flowers from my boyfriend for valentines day. Money is totally not an issue to him and I'm sure what happened was his secretary just googled "austin florists" and saw a high rating and "best florist". That's really unfortunate because what I got from this florist, I stared at for a good 5 minutes just trying to figure out what the heck I got, instead of being pleasantly surprised. This was a variety arrangement which florists love, because they get to just but in whatever kind of flower they have laying around. The arrangement was unbalanced, with very random flowers that did not go together, snapped stems, wilted flowers, drooping greenery, and looked like dead branches from one angle. I was extremely disappointed. I have had a lot of flowers sent to me and I'm usually beaming. It was upsetting that someone had just crammed a bunch of flowers into a vase for what was suppose to be a special occasion. And insulting that they thought they could pass it off as acceptable. I called in and they were gracious enough to send in another arrangement that was a lot better. Still had random flowers that didn't match, but it was a big improvement. They do ask for the other arrangement back though, which makes me think they wanted to reuse the poor quality flowers.I'm not giving this place 1 star because they replaced the flowers and also they are relatively inexpensive and I think there should be places that are cheap. We all know how expensive these florists can be, so its nice to have some price options.If you want to really wow someone, I really recommend Kings or Freytags. Even if you go for a smaller arrangement, its worth it to purchase from another florist in my opinion. Quality over quantity. Charlotte's really shouldn't have this high of a rating.
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