Chastain roofing company is a sham. They did part of the job and waited for months before coming back to complete it. When they finished, i crawled up on the roof and in an area of ten or fifteen square feet there were over 45 exposed nails. seven of which were caulked. the other 38 on that section of roof were ignored. The apartment complex as a whole had hundreds of exposed nails that are guaranteed leaks over time. they also changed their price by six thousand dollars after payment was complete and tried to drag us to court to screw us out of it. The lost. They are crooked and even if they werent they are incapable of doing a job properly
Posted: 3/10/2012 • Last edited: 2/18/2016 • Link to this review
Chastain installed a roof on my home in 2005. I paid extra to have a 30 year roof installed. In early 2010 my roof started to leak. Chastain came out and said he leak was caused when vinyl siding was installed on my house. I explained to the representative that the siding was installed 3 years prior to the roof install. I got a stare into space look! I paid them $375.00 to fix the leak. Two months later I had a leak in a different spot. Again I called Chastain to inspect the area that was leaking. Same guy as before tells me someone must have hit the spot with a hammer. I told him the last person on the roof was Chastain Roofing. Again a stare into space look! They fixed this leak to the tune of $500.00 Since this is a family owned company I wrote them a letter explaining my situation. They were quick to cash my checks but I won't hold my breath on the explanation for the poor service. Would I use or recommend this company, absolutely not. Unfortunately I also used them in 2010 for another house I own. Wonder when it will start leaking?????
Posted: 5/14/2010 • Last edited: 2/18/2016 • Link to this review
WOW!! Simply put, Chastain roofing did an outstanding job replacing our roof. We were hit by the hail storm and we had several storm chaser companies try to sign us up. We are extremely happy that we choose Chastain roofing, they came out and gave us a very reasonable quote and they followed through on everything that they said they would. Our new roof looks outstanding!! Thank you, D Parker
Posted: 7/25/2009 • Last edited: 2/18/2016 • Link to this review
Chastain Roofing was quick to come out after a hail storm to give me a quote replacing entire roof but when adjuster says there's only minor damage, Chastain won't return my calls when trying to arrange us all meet. Makes me second guess Chastain's professionalism. (Kudzu forced me to rate quality/value - I wanted to leave them unrated - other reviews show a good rating - I don't know).
Posted: 4/30/2009 • Last edited: 2/18/2016 • Link to this review
I was impressed by the manner in which Chastain came to my home and provided an excellent and reasonable quote to fix my leaking roofing.It was well below my expectations. The technician took his time to explain the cause and my options. They came out to my home on the same day I called. Every aspect of my experience was wonderful.
Posted: 4/09/2009 • Last edited: 2/18/2016 • Link to this review
We noticed a leak near our Master Bedroom window, discovered some rotten plywood and bad shingles. The roofing company we used to use changed owners and they quoted $1,200 for the repair. We got a referral from our church about Chastain. They did the job for about $800! Excellent work done quickly. I will use them again
Posted: 5/24/2007 • Last edited: 2/18/2016 • Link to this review
I got three estimates on my roof and these guys were 150 higher than the lowest estimate (6650 vs 6500). They came highly recommended by a good friend. I had HD come out but their quote was 12,375 - are they crazy? Same 30 year architectural shingles - 44 squares, had to cut in and install 120 ft of ridge vent and remove two power vents and reflash/reboot everything. It looks great and it rained hard last night, no problems. I did pick up almost 50 nails from the driveway and deck, looked like they drug the yard with a magnet but forgot about the drive and deck. To save almost 6000 over the HD price I'm willing to do a little work. Also I had family out of town for the week and wanted to get it done before they returned and they were able to work me in.
Posted: 4/12/2007 • Last edited: 2/18/2016 • Link to this review
We had to have our roof replaced. chastain did a great job. The guys worked until the job was complete. They did a great cleanup afterwards. The warranty was great also. I would recommend them to others.
Posted: 4/24/2006 • Last edited: 2/18/2016 • Link to this review