Chepe's Mexican Grill

(770) 781-5266 www.chepesmexicangrill.com »

3120 Mathis Airport Parkway, Suite 100Suwanee, GA 30024   map »

Business overview

Entertainment

  • Sports
  • TV

Credit Cards

  • American Express
  • Discover
  • MasterCard
  • Visa

Atmosphere

  • Casual
  • Children
  • Family
  • Festive
  • Fun

Average Price

  • $15 and under

Service Area

  • Alpharetta
  • Cherokee/Forsyth County
  • Cumming

Cuisines

  • Mexican

Features

  • Bar
  • Catering
  • Daily Specials
  • Great Beers
  • Kid-Friendly
  • Parking
  • Single-Friendly
  • Take Out

Hours of Operation

  • MON
  • 11:00am
  • 10:00pm
  • TUE
  • 11:00am
  • 10:00pm
  • WED
  • 11:00am
  • 10:00pm
  • THU
  • 11:00am
  • 10:30pm
  • FRI
  • 11:00am
  • 10:30pm
  • SAT
  • 11:00am
  • 10:30pm
  • SUN
  • 11:00am
  • 10:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2009

Languages Spoken

  • English
  • Spanish

Reviews

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Rude & Unprofessional Manager, 8/11/2012

My family and I visited the Chepe's located on Mathis Airport Pkwy last night, Friday, 8/10/12. And we had eight (8) people in our group, so we waited approximately 10-15 minutes for our table. The... manager, Jose Pena, took us to a table past the bar, to a table that would usually fit 6 guests. So I told him that we needed a larger table as we have 8 people in our group. The table was 2 small tables pushed together to make a larger table. Around us, there was another smaller table (2-top) that was available so a server started to push the table over but Jose told him he could not do that. I asked to see the manager of the restaurant, and Jose stated that he’s the manager. And I told him again that we needed a larger table as this table would not fit all 8 people in our group. He told us that we could fit and that they always seat parties of 8 into 2 small tables. I told him that we’d wait for another table or sit in 2 different tables. There was also a large booth next to us that could fit a group of 6. And at that time, his response was “you can sit at this table or you can leave.” I asked him to show me were they’ve seated a party of 8 into 2 tables pushed together and he pointed to another group; so I walked over to that table and it was actually 3 table pushed together to make one table. So after having the RUDE and UNPROFESSIONAL “manager” giving me an ultimatum of sitting at that table or leaving; we decided to leave the establishment.

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Very poor experience, 1/07/2012

We used to go to Chepe's every few weeks, then I became violently ill within 8-10 hours of eating there due to tainted guacamole and suspected salmonella exposure. The manager heard about the issue... and offered for us to please come back and he would help, but I just cannot bring myself to go back there. I understand this was an isolated case and may have been corrected, but I would be careful about what you choose.

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Displaying 1-5 of 5

Reviews

soosie

Reviews: 1

Rude & Unprofessional Manager

My family and I visited the Chepe's located on Mathis Airport Pkwy last night, Friday, 8/10/12. And we had eight (8) people in our group, so we waited approximately 10-15 minutes for our table. The manager, Jose Pena, took us to a table past the bar, to a table that would usually fit 6 guests. So I told him that we needed a larger table as we have 8 people in our group. The table was 2 small tables pushed together to make a larger table. Around us, there was another smaller table (2-top) that was available so a server started to push the table over but Jose told him he could not do that. I asked to see the manager of the restaurant, and Jose stated that he’s the manager. And I told him again that we needed a larger table as this table would not fit all 8 people in our group. He told us that we could fit and that they always seat parties of 8 into 2 small tables. I told him that we’d wait for another table or sit in 2 different tables. There was also a large booth next to us that could fit a group of 6. And at that time, his response was “you can sit at this table or you can leave.” I asked him to show me were they’ve seated a party of 8 into 2 tables pushed together and he pointed to another group; so I walked over to that table and it was actually 3 table pushed together to make one table. So after having the RUDE and UNPROFESSIONAL “manager” giving me an ultimatum of sitting at that table or leaving; we decided to leave the establishment.

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ashtonfly

Reviews: 11

Very poor experience

We used to go to Chepe's every few weeks, then I became violently ill within 8-10 hours of eating there due to tainted guacamole and suspected salmonella exposure. The manager heard about the issue and offered for us to please come back and he would help, but I just cannot bring myself to go back there. I understand this was an isolated case and may have been corrected, but I would be careful about what you choose.

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aperez

Reviews: 2

Great!

This is very nice place. Great food, nice people, and reasonable prices. Definitely need to try it yourself.

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cindymller

Reviews: 2

Great Food

Love Mexican Food. Love Chepes. Staff are real nice. Music a little loud but it's a Mexican restaurant...so that's ok. Looking forward to go there with my girlfriends.

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Fort13

Reviews: 6

Very authentic

My husband and I are frequent customers here and love it every time. The food is amazing the staff is very kind. The only complaint I have is that the last time my husband and I came here I believe we had some undercooked shrimp in our fajitas so we did get a little food poisoning but I look forward to our next meal here.

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