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Cherokee Carpet Depot

5 Reviews

(770) 924-1686 www.cherokeecarpetdepot.com » View Website »

248 Arnold Mill RDWoodstock, GA 30188   map »

Business overview

Hours of Operation

  • MON
  • 7:00am
  • 5:00pm
  • TUE
  • 7:00am
  • 5:00pm
  • WED
  • 7:00am
  • 5:00pm
  • THU
  • 7:00am
  • 5:00pm
  • FRI
  • 7:00am
  • 5:00pm
  • SAT
  • 7:00am
  • 5:00pm
  • SUN

Payments Accepted

  • Debit Card

Reviews

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Empty Promises - Zero Waranty - Bad Businessman, 7/18/2009

The owner of the company, Hugh Teems promised the world and delivered an oak hardwood flooring mess which has buckled beyond belief. Called him three times to discuss fixing this problem and never... returned our calls or come out to ZERO WARRANTY work! We have already paid him 2 months ago and have no recourse but to file in small claims court. Will cost us $3000 to tear out and re-install the job correctly. I would never use or recommend Cherokee Carpet Depot again. Cherokee Carpets deserves a ZERO feedback.

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Cherokee Carpet Depot - Terrible Business Ethic, 7/18/2009

Layed our oak floors improperly according to professional contractor assessment. Sent workers who could not speak English to our job site. Very difficult to deal with. Unprofessional in every way.... Will not return phone calls to resove flooring problems. Would not recommend. Use another contractor!!!!!

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Displaying 1-5 of 5

Reviews

Homeowner1996

Reviews: 2

Empty Promises - Zero Waranty - Bad Businessman

The owner of the company, Hugh Teems promised the world and delivered an oak hardwood flooring mess which has buckled beyond belief. Called him three times to discuss fixing this problem and never returned our calls or come out to ZERO WARRANTY work! We have already paid him 2 months ago and have no recourse but to file in small claims court. Will cost us $3000 to tear out and re-install the job correctly. I would never use or recommend Cherokee Carpet Depot again. Cherokee Carpets deserves a ZERO feedback.

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MariettaHomeOwner

Reviews: 1

Cherokee Carpet Depot - Terrible Business Ethic

Layed our oak floors improperly according to professional contractor assessment. Sent workers who could not speak English to our job site. Very difficult to deal with. Unprofessional in every way. Will not return phone calls to resove flooring problems. Would not recommend. Use another contractor!!!!!

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woodstock_rocks

Reviews: 14

complete disaster

I am not sure you can do any worse than this company. They sell poor quality products at a very high price. The worst part is the workmanship. We purchased a new home last year and they were the company chosen by the builder to repair our flooring - so we had no choice but to use them. The carpet was messed up, they blamed the manufacturer. When we tried to resolve this with the manufacturer, they threatened to call the police. In other words, they pocketed the money refunded by the manufacturer and did not want us to find out. Do not let these people in your house!!

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M_INC

Reviews: 6

horrible service

We've always used cherokee carpets, but recently there service is beyond poor! I had them lay down vinyl and it took days the first day they didn't even show up! also I had to phone everyday just to see when there workers were going to come... (i do have a job you know!) They wouldn't ever call me back and there workers didn't clean up anything plus they used all my cleaning supplies??(to clean there equiptment) I was very unsatisfied with everything even the vinyl has some lumps! only thing they maybe good at is laying carpet thats only thing we might use them again for anything else they lost our business!

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mb103104

Reviews: 2

Customer Service is poor

I phoned for a price, they took my number and the product information I and was told they would call me back. Several hours later I still had not heard back so I phoned again, as I was interested in purchasing the product immediately. I phoned again and was told once more that someone would call me back. Three days later they still had not returned my call and never did. I took my business elsewhere.

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