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Cherokee Carpet Depot

1 star rating 5 Reviews

(770) 924-1686(770) 924-1686 View Website »

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248 Arnold Mill RDWoodstock, GA 30188

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Reviews

  • Cherokee Carpet Depot - Woodstock, GA -  Homeowner1996

    Reviews: 2

    Empty Promises - Zero Waranty - Bad Businessman
    Homeowner1996 (2 reviews)
    7/18/2009

    The owner of the company, Hugh Teems promised the world and delivered an oak hardwood flooring mess which has buckled beyond belief. Called him three times to discuss fixing this problem and never returned our calls or come out to ZERO WARRANTY work! We have already paid him 2 months ago and have no recourse but to file in small claims court. Will cost us $3000 to tear out and re-install the job correctly. I would never use or recommend Cherokee Carpet Depot again. Cherokee Carpets deserves a ZERO feedback.

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  • Cherokee Carpet Depot - Woodstock, GA -  MariettaHomeOwner

    Reviews: 1

    Cherokee Carpet Depot - Terrible Business Ethic
    MariettaHomeOwner (1 review)
    7/18/2009

    Layed our oak floors improperly according to professional contractor assessment. Sent workers who could not speak English to our job site. Very difficult to deal with. Unprofessional in every way. Will not return phone calls to resove flooring problems. Would not recommend. Use another contractor!!!!!

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  • Cherokee Carpet Depot - Woodstock, GA -  woodstock_rocks

    Reviews: 15

    complete disaster
    woodstock_rocks (15 reviews)
    10/05/2008

    I am not sure you can do any worse than this company. They sell poor quality products at a very high price. The worst part is the workmanship. We purchased a new home last year and they were the company chosen by the builder to repair our flooring - so we had no choice but to use them. The carpet was messed up, they blamed the manufacturer. When we tried to resolve this with the manufacturer, they threatened to call the police. In other words, they pocketed the money refunded by the manufacturer and did not want us to find out. Do not let these people in your house!!

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  • Cherokee Carpet Depot - Woodstock, GA -  M_INC

    Reviews: 6

    horrible service
    M_INC (6 reviews)
    4/07/2008

    We've always used cherokee carpets, but recently there service is beyond poor! I had them lay down vinyl and it took days the first day they didn't even show up! also I had to phone everyday just to see when there workers were going to come... (i do have a job you know!) They wouldn't ever call me back and there workers didn't clean up anything plus they used all my cleaning supplies??(to clean there equiptment) I was very unsatisfied with everything even the vinyl has some lumps! only thing they maybe good at is laying carpet thats only thing we might use them again for anything else they lost our business!

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  • Cherokee Carpet Depot - Woodstock, GA -  mb103104

    Reviews: 2

    Customer Service is poor
    mb103104 (2 reviews)
    4/03/2008

    I phoned for a price, they took my number and the product information I and was told they would call me back. Several hours later I still had not heard back so I phoned again, as I was interested in purchasing the product immediately. I phoned again and was told once more that someone would call me back. Three days later they still had not returned my call and never did. I took my business elsewhere.

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Business details

Hours of Operation

  • MON
  • 7:00am
  • 5:00pm
  • TUE
  • 7:00am
  • 5:00pm
  • WED
  • 7:00am
  • 5:00pm
  • THU
  • 7:00am
  • 5:00pm
  • FRI
  • 7:00am
  • 5:00pm
  • SAT
  • 7:00am
  • 5:00pm
  • SUN

Payments Accepted

  • Debit Card