Normally the doctors, staff and facility are top notch. Lately, I have been severely disappointed by excessive wait times and poor service. Yesterday, my 2-year-old and I waited for 80 minutes before seeing a doctor for her checkup. After a rushed 10-minute checkup by the doctor and nurse, we waited 10 minutes for a nurse to show up with a vaccination. The complete disregard for my time and my child during examination was unnerving. Since this was the third time this has happened in a year, I am sad to think it is now the norm there.
Posted: 11/29/2011 • Link to this review
My son's been going here for about a year. We normally see Dr. Kincaid, who is excellent, but we've been happy with the other doctors too. We never feel rushed and we feel like the doctors really listen. We've only had to wait longer than 30 minutes once. The staff has always been very responsive to our needs. The nurses are very prompt in returning your calls and it's always easy to get a same day appointment.
Posted: 6/21/2007 • Last edited: 1/02/2008 • Link to this review
i've been going to this practice for over 2 years and have FINALLY become so fed up with the VERY unfriendly office staff, nurses, girls answering the phone and making appointments. I feel they have no ounce of care in them. The docs are ok, but no better than anywhere else. i have been going to a new offive and love it!! everyone is nice!
Posted: 4/23/2007 • Last edited: 1/02/2008 • Link to this review
We switched to Children's Medical in 1993 and are stil with them! You usually have to wait for Dr. Calk, but he is well worth the wait. He takes his time to explain things to a parent and is very patient with questions. We've had some really scary illnesses and he's always been able to diagnose with certainty. Highly recommend!
Posted: 12/19/2006 • Last edited: 1/02/2008 • Link to this review
My son has been seeing one of the doctors in this practice since early this year. Initially we quite like him as he's quite detailed and caring. He always keep us informed. Will try to listen and answer to most of our questions and doubts. Lately, he doesn't like questions from us and it makes us feel that he just want to quickly finishes up his check-up on my son and avoid our questions. Nurses taking appointments are not friendly either.
Posted: 11/09/2005 • Last edited: 1/02/2008 • Link to this review