I am very unhappy with the service I received on August 14, 2015 from this company Chill Factor A/C & Heat Repair, the technician and Stan the owner. I called them from a Craig's list add. They did not honor my request by telling me how much Freon that they install in my two air conditioning unit to assure me that it was full and will run efficient. When I asked the question it was avoided. I was overcharged for Freon R410 and my air conditioning is freezing up on the three ton unit and the two ton unit is barely cooling. I gave them $240.00 in cash and they refuse to correct the problem. When I tried to be reasonable with the owner and the technician I received a text message threatened to turn me over to the to the Grand Prairie police. I was ripped off of my money and I will never hire this company again. This complaint is an accurate statement of what happened at my home by believing that I was hiring a company with integrity.
Posted: 9/01/2015 • Link to this review