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Chisa Bridal

(770) 939-1110

4800 Briarcliff Rd NEAtlanta, GA 30345 map it »

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I wish they had negative stars!, 4/18/2010

My son and his girlfriend went there for her dress and his tux. He was measured, but the tux was very baggy and when we went back he was basically told "oh well, you were measured". Her dress was... over $200 and when she took the bag off, a crystal was missing from the bodice - very noticeable. She was also told "oh well" and that she received a pack with replacement stones. She didn't and after I dealt with them, they gave her a pack, but the stone she needed wasn't in it! All in all, very unnecessary unpleasantness and horrible customer service.

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Maisie

Reviews: 1

I wish they had negative stars!

My son and his girlfriend went there for her dress and his tux. He was measured, but the tux was very baggy and when we went back he was basically told "oh well, you were measured". Her dress was over $200 and when she took the bag off, a crystal was missing from the bodice - very noticeable. She was also told "oh well" and that she received a pack with replacement stones. She didn't and after I dealt with them, they gave her a pack, but the stone she needed wasn't in it! All in all, very unnecessary unpleasantness and horrible customer service.

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