Chong's Upholstery

1 star rating 1 Review

(770) 424-8444(770) 424-8444 View Website »

2479 Canton RdMarietta, GA 30066

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Business overview

Services

  • Custom Bedding
  • Custom Upholstery
  • Drapery
  • Headboards
  • Reupholstery
  • Throw/Accent Pillows
  • Valances

Hours of Operation

  • MON
  • 9:00am
  • 6:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 6:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 10:00am
  • 4:00pm
  • SUN

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Reviews

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beware, 2/20/2015

I gave these guys a deposit of $495 to re-upholster some cushions for a couch set. We changed our minds and I asked them for a refund of our deposit. They refused. They said the deposit was... "non-refundable". Even though I was never told that, or signed anything. I can understand if they had done work, or bought the fabric. But nothing had been done. When I told them it is "unprofessional" of them to keep my deposit, they said I was "unprofessional", and got very testy with me. At any rate, I will never use them. After posting this review online, I did get a call from them saying they would now refund my deposit. But it was an unpleasant experience to say the least.

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Reviews

Chong's Upholstery - Marietta, GA -  mschisler

Reviews: 3

beware

I gave these guys a deposit of $495 to re-upholster some cushions for a couch set. We changed our minds and I asked them for a refund of our deposit. They refused. They said the deposit was "non-refundable". Even though I was never told that, or signed anything. I can understand if they had done work, or bought the fabric. But nothing had been done. When I told them it is "unprofessional" of them to keep my deposit, they said I was "unprofessional", and got very testy with me. At any rate, I will never use them. After posting this review online, I did get a call from them saying they would now refund my deposit. But it was an unpleasant experience to say the least.

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Chong's Upholstery replied on 2/24/2015

We are sorry you felt that way, but We have followed our Store rule as a professional way. On invoice it stated nonrefundable deposit, We consider deposit as down payment.