After remodeling, our old cornice did not match the new decor. We contacted Chongs via email with dimensions, etc, and received a very quick response quoting a reasonable and fair price. We dropped off the cornice with 6 yards of fabric and, about 1 week later, got a beautiful reupholstered cornice. Even though the fabric had an intricate repeating pattern, the final product had nearly invisible seams aligned perfectly -- as if it was one 13' wide piece of material.
Reupholster a 13' x 16" x 6" cornice with customer-provided fabric.
Area Marietta, GA
Date December 2016
Posted: 1/27/2017 • Link to this review
I gave these guys a deposit of $495 to re-upholster some cushions for a couch set. We changed our minds and I asked them for a refund of our deposit. They refused. They said the deposit was "non-refundable". Even though I was never told that, or signed anything. I can understand if they had done work, or bought the fabric. But nothing had been done. When I told them it is "unprofessional" of them to keep my deposit, they said I was "unprofessional", and got very testy with me. At any rate, I will never use them. After posting this review online, I did get a call from them saying they would now refund my deposit. But it was an unpleasant experience to say the least.
Posted: 2/20/2015 • Link to this review
We are sorry you felt that way, but We have followed our Store rule as a professional way. On invoice it stated nonrefundable deposit, We consider deposit as down payment.