RIck, Mary Kate, Nick, and the whole team at Christian Brothers were great to work with. A few years ago when we called them to estimate a replacement roof, they were the only company honest enough to tell us that a few patches would give us several more years life out of the roof. After fixing the leaks, they sent us a quote for the new roof so we would have the information. Years later, when we were ready to move forward and replace the roof, they actually lowered the price based on the cost of materials (since the price of oil has dropped below $50 a barrel). Rick, the owner, personally came to our house after the roof was replaced to make sure we had a great experience and were satisfied with the work and the process. First rate all the way.
Posted: 1/22/2015 • Link to this review
We had a leak coming from the roof or gutter. The water would come out at the floor in our dining room. We purchased this deal to find out where water is coming from, determine the damage and do a full inspection of the roof to make sure there are no other leaks. The technician showed up on time and after a few minutes diagnosed that water is coming from an over floating gutter. He then told my wife that he couldn't fix the gutter because they only do roofs and nothing else. That means he couldn't diagnose any damage in the wall either. First he said that we probably only have to pay $50 since he didn't really do anything but after talking to his boss he changed his mind now wanting the full $200. This is for roughly 20 Minutes of work. My wife told him that he should do the full roof inspection if we have to full price. First he refused to any more work since he said he found the problem. My wife insisted on the roof inspection and eventually he walked for another 20 Minutes over our roof. I contacted the company and told them that I would not pay full price for this and they promised me several times to get back to me which they never did. I think this deal is a complete scam to find customers that need larger repairs. As soon as they see that the roof is not that old they don't want to do anything.
Posted: 8/29/2014 • Link to this review
Unfortunately, not all roofing issues are black and white, cut and dry. There are all kinds of issues above the home that can cause a leak, from the roof to the gutters to the chimney, etc. Unfortunately, in this case, the problem was not a roofing issue. However, we did go out to the home and tell the customer what their problem was. Even though we did not fix the issue, the customer is still armed with knowledge that they were not armed with before. Often times it does not take us long to find the problem, as we are very good at what we do. I hate that we did not make this customer happy, however we cannot fix every leak.
I used Christian Brothers to help identify and repair damage done due to an AC leak. They were able to fix the leak in my condensation drain pipe as well as relocate it so it could properly drain at the rate needed to prevent condensation overflow. I believe they more commonly do roof repairs now and less contracting working. But either way, the work done was great and they were very professional.
Posted: 6/19/2014 • Link to this review
Having been a homebuilder for 30 years, my experience and knowledge about homes is extensive. Often ceiling leaks are not roof issues when the AC unit is in the attic. Christian Brothers value is our broad expertise to help solve whatever issue our customers have. Many times we complete our hired work and then help a customer with other issues just because we can. A dripping faucet can often be fixed by a customer with a wrench, IF, they know what to do. I'd rather help a customer then squeeze an extra dollar. Do Unto Others really does go a long way.
I was very pleased with my experience with Christian Brothers Roofing from start to finish. I purchased an Angie's List deal for roof inspection/repair. I scheduled the appointment through Ashley, who was very friendly and made me feel at ease asking questions. I was able to get an appointment quickly. Nick showed up on time (early, actually), and put me at ease with his customer service skills, professionalism, and knowledge. When he was finished inspecting the roof, he showed me pictures of what he found/fixed, and explained everything very clearly. He assured me that the roof was in good shape otherwise, and that no additional repairs were necessary. I appreciated his honesty, and will definitely keep Christian Brothers Roofing at the top of my list for future roofing needs.
Posted: 11/14/2013 • Link to this review
Treat our customers as we would want to be treated and it shows. We always ask questions about why a customer is calling. It helps understand the problem and how to fix it. Sometimes it's so simple an owner can fix themselves and we will tell them that. I'd rather have a friend for life than a $200 leak repair fee. Referrals are more valuable than any advertising money can buy.
Rick Olsen and his associate Nick stand head and shoulders above their competition. Christian Brothers Roofing and Contracting offers outstanding workmanship, fair pricing and integrity not usually found in the roofing business. I have 3 rental properties plus my primary residence and depend on Christian Brothers for all of my roofing needs. I give them my highest endorsement. Mike McMain, Dacula
Posted: 9/12/2013 • Link to this review
Mike called us for a leak repair on one of his investment homes. I actually went on this repair with one of my new techs to teach him. Long story short, Mike felt so safe with us that he immediately asked us to check out his other properties and personal home. No better review than that. Thanks for your business and, especially, your trust. Rick