Christian Brothers Roofing & Contracting

(404) 902-8650

5185 Buice RoadAlpharetta, GA 30022   map »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 5:00pm
  • SUN

Reviews

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As promised, high integrity and great quality, 1/22/2015

RIck, Mary Kate, Nick, and the whole team at Christian Brothers were great to work with. A few years ago when we called them to estimate a replacement roof, they were the only company honest enough... to tell us that a few patches would give us several more years life out of the roof. After fixing the leaks, they sent us a quote for the new roof so we would have the information. Years later, when we were ready to move forward and replace the roof, they actually lowered the price based on the cost of materials (since the price of oil has dropped below $50 a barrel). Rick, the owner, personally came to our house after the roof was replaced to make sure we had a great experience and were satisfied with the work and the process. First rate all the way.

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Worst roofing company, 8/29/2014

We had a leak coming from the roof or gutter. The water would come out at the floor in our dining room. We purchased this deal to find out where water is coming from, determine the damage and do a... full inspection of the roof to make sure there are no other leaks. The technician showed up on time and after a few minutes diagnosed that water is coming from an over floating gutter. He then told my wife that he couldnít fix the gutter because they only do roofs and nothing else. That means he couldnít diagnose any damage in the wall either. First he said that we probably only have to pay $50 since he didnít really do anything but after talking to his boss he changed his mind now wanting the full $200. This is for roughly 20 Minutes of work. My wife told him that he should do the full roof inspection if we have to full price. First he refused to any more work since he said he found the problem. My wife insisted on the roof inspection and eventually he walked for another 20 Minutes over our roof. I contacted the company and told them that I would not pay full price for this and they promised me several times to get back to me which they never did. I think this deal is a complete scam to find customers that need larger repairs. As soon as they see that the roof is not that old they donít want to do anything.

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Displaying 1-5 of 5

Reviews

dunwoodykudzu

Reviews: 1

As promised, high integrity and great quality

RIck, Mary Kate, Nick, and the whole team at Christian Brothers were great to work with. A few years ago when we called them to estimate a replacement roof, they were the only company honest enough to tell us that a few patches would give us several more years life out of the roof. After fixing the leaks, they sent us a quote for the new roof so we would have the information. Years later, when we were ready to move forward and replace the roof, they actually lowered the price based on the cost of materials (since the price of oil has dropped below $50 a barrel). Rick, the owner, personally came to our house after the roof was replaced to make sure we had a great experience and were satisfied with the work and the process. First rate all the way.

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stephanst

Reviews: 1

Worst roofing company

We had a leak coming from the roof or gutter. The water would come out at the floor in our dining room. We purchased this deal to find out where water is coming from, determine the damage and do a full inspection of the roof to make sure there are no other leaks. The technician showed up on time and after a few minutes diagnosed that water is coming from an over floating gutter. He then told my wife that he couldnít fix the gutter because they only do roofs and nothing else. That means he couldnít diagnose any damage in the wall either. First he said that we probably only have to pay $50 since he didnít really do anything but after talking to his boss he changed his mind now wanting the full $200. This is for roughly 20 Minutes of work. My wife told him that he should do the full roof inspection if we have to full price. First he refused to any more work since he said he found the problem. My wife insisted on the roof inspection and eventually he walked for another 20 Minutes over our roof. I contacted the company and told them that I would not pay full price for this and they promised me several times to get back to me which they never did. I think this deal is a complete scam to find customers that need larger repairs. As soon as they see that the roof is not that old they donít want to do anything.

Christian Brothers Roofing & Contracting replied on 09-17-2014

In most places, this is called blackmail. They purchased our leak repair special for $200 from another web site's special offer. We arrived and quickly found that the leak was actually from a clogged gutter downspout. We NEVER refused to do the full inspection. We DID do a complete roof inspection but as the leak was the gutter, the inspection is not a lengthy process. Looking for - Nail pops, boot damage, flashing breaks. Normal visual assessment. My service techs NEVER quote a discounted price. Yes, the customer contacted me and asked for a discount. I said no, that it was alrady a coupon price. He told me if I didn't give him some refund he would post bad reviews anywhere he could. BINGO!! In most courts, this is right up there with blackmail, but some people use the media as a weapon when they are wrong. This is one of those people that if I gave them a FULL new roof for free they would complain that I don't come back and clean the gutters each year. I have multiple hundreds of A++ reviews. I have less than a handful of F reviews. Some people are just this way. Thanks for listening. :-) Rick Olson

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chutrain

Reviews: 2

Great contractor, but they specialize in roofing.

I used Christian Brothers to help identify and repair damage done due to an AC leak. They were able to fix the leak in my condensation drain pipe as well as relocate it so it could properly drain at the rate needed to prevent condensation overflow. I believe they more commonly do roof repairs now and less contracting working. But either way, the work done was great and they were very professional.

Christian Brothers Roofing & Contracting replied on 09-17-2014

Having been a homebuilder for 30 years, my experience and knowledge about homes is extensive. Often ceiling leaks are not roof issues when the AC unit is in the attic. Christian Brothers value is our broad expertise to help solve whatever issue our customers have. Many times we complete our hired work and then help a customer with other issues just because we can. A dripping faucet can often be fixed by a customer with a wrench, IF, they know what to do. I'd rather help a customer then squeeze an extra dollar. Do Unto Others really does go a long way.

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opinion8ed

Reviews: 11

Got a good deal on repairs with no upselling

I was very pleased with my experience with Christian Brothers Roofing from start to finish. I purchased an Angie's List deal for roof inspection/repair. I scheduled the appointment through Ashley, who was very friendly and made me feel at ease asking questions. I was able to get an appointment quickly. Nick showed up on time (early, actually), and put me at ease with his customer service skills, professionalism, and knowledge. When he was finished inspecting the roof, he showed me pictures of what he found/fixed, and explained everything very clearly. He assured me that the roof was in good shape otherwise, and that no additional repairs were necessary. I appreciated his honesty, and will definitely keep Christian Brothers Roofing at the top of my list for future roofing needs.

Christian Brothers Roofing & Contracting replied on 09-17-2014

Treat our customers as we would want to be treated and it shows. We always ask questions about why a customer is calling. It helps understand the problem and how to fix it. Sometimes it's so simple an owner can fix themselves and we will tell them that. I'd rather have a friend for life than a $200 leak repair fee. Referrals are more valuable than any advertising money can buy.

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mcmain42

Reviews: 2

Outstanding Service

Rick Olsen and his associate Nick stand head and shoulders above their competition. Christian Brothers Roofing and Contracting offers outstanding workmanship, fair pricing and integrity not usually found in the roofing business. I have 3 rental properties plus my primary residence and depend on Christian Brothers for all of my roofing needs. I give them my highest endorsement. Mike McMain, Dacula

Christian Brothers Roofing & Contracting replied on 09-17-2014

Mike called us for a leak repair on one of his investment homes. I actually went on this repair with one of my new techs to teach him. Long story short, Mike felt so safe with us that he immediately asked us to check out his other properties and personal home. No better review than that. Thanks for your business and, especially, your trust. Rick

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