First, we ordered 2 Armless Chairs through this company. They told me that delivery would be $95.00. Ended up that the actual cost is $250.00 if you are not in the Perimeter. Since this was the case, I asked them if I could pick it up on Sunday, and they told me it would not be a problem and that they would move the chairs to the store from the warehouse a mile down the road. When I came to pick them up they had forgot and left them at the warehouse. In an effort to make up their mistake, they offered to deliver for free the following week. I accepted. A week later the chairs arrived and when they were unwrapped the chairs were not chairs but two ends of a couch. The saleswoman mistyped the product number. After all this my wife and I decided that we no longer wanted to do business with this company and canceled our order with them. Currently, it has been 2 weeks and our credit card still has not been reimbursed even though two calls have been made to correct this. My advice to anyone considering this store is to look elsewhere. This town has plenty of quality furniture stores with professional staffs. However, if you want headaches, frustration, and people who are incapable of performing the simplest tasks, this is the place to go.
Posted: 1/02/2008 • Link to this review