City-Wide Wrecker Service

1213 Constitution Road SE 
Atlanta, GA 30316
Phone: (404) 622-5351
Fax: (404) 622-5354
City-Wide Wrecker Service City-Wide Wrecker Service : Auto Towing & Wrecking, Atlanta, GA



Reviews
Reviews: 1

Posted on 12/31/2012

An Update to My earlier review: "I called the cops
As an addendum to my original post, Keith with City Wide Wrecker contacted me Wednesday, heard me out and reassured me that the employee responsible for sending me the inappropriate texts had been reprimanded. I wanted to make sure that I made note of the administrative efforts taken on behalf of City Wide to resolve my complaint within days of me first lodging the issue as a demonstration of my appreciation of the matter being handled swiftly and professionally. (please refer to earlier review for further details)
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by FRenny at Citysearch

Posted on Citysearch on 5/29/2012
STAY AWAY - known to damage vehicles / unprofessional
I'd give them a ZERO if possible. These guys are shoddy, especially the GM - Arch Gary, and do not handle vehicles with any regard. Second incident I'm aware of involving first hand damage to a vehicle while towing it and then denying everything when the evidence clearly in front of them, yet they're not rational or objective about anything. DO NOT TRUST THEM WITH YOUR VEHICLE OR BEING RESPONSIBLE FOR TOWING VEHICLES FROM YOUR PROPERTY / BUSINESS - you will regret it and have to pay out of pocket or get into a legal / claims mess.
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Reviews: 1

Posted on 1/19/2011

Great Customer Service
My car was towed for parking where I shouldn't have. When I called City Wide, they were very helpful in telling me how to claim my car and giving me directions. The situation could have been alot worse, at least when I arrived at City Wide - my car had been handled professionally. I am just glad they were so careful with my car.
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donaldbee
Reviews: 24

Posted on 3/25/2009

No customer service
Absolutely the worst customer service. The representative who answered my call was rude and condescending and He actually hung up the phone on me after giving me their quote. And while their quote was the cheapest I found (would have saved $25), I did not hire them for the job because of their lack of customer service. Don't bother wasting your time.
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mrmicroscope
Reviews: 37

Posted on 10/30/2005

avoid at all costs
you would be better off picking up your car and carrying it away on your back than dealing with these guys. Avoid them if at all possible, and don't take my word for it. Ask the better business bureau about them.
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