These people cut both my maltese!!! My dogs arrived in their facility around 9:15 a.m. and were picked up a little after 1 p.m. not one time did anybody call me to inform me that they had been injured. My father picked up my dogs since I was at work. Erin was one of their groomers. She told my dad my dog moved when they're door opened and she scratched her with clippers. Again...3 1/2 hours and no courtesy phone call! Dogs were brought to my job, I noticed the mother had a 1 inch cut on her leg. They sprayed her with liquid bandage. The daughter had a few tiny burns from the clippers. Why couldn't anyone call me. When I called, Erin had such a poor attitude, said it was just a nick! Still had audacity to ask if we wanted to leave a top upon payment! Mind you I have been coming to this place for many years...never dealt with injuries but always noticed poor attitudes and ugly personalities....shame on me for continuing being a client. They refused giving me a # for management, which is Levy. He took over the family business. Erin told me, "I'll tell him you called, I'll inform him and it's to his discretion if he wants to call you today (Thursday) or Saturday when he's in. What type of service is this??? Thank God I took pictures. I think it's time for the community to know how these ppl really are! 3 on your side....here I come!
Area Glendale, AZ
Cost Less than $250
Date June 2016
Posted: 6/09/2016 • Link to this review
I took my dog a few times to this place and she will always end up with spots around her face and head. I noticed she was always scared after when I picked her up. The last time I went there I showed up a little early and the girl who was doing my dogs hair was being super rough with her and she knew I was the owner I could only imagine how they treated her when I wasn't around.
Posted: 6/01/2012 • Link to this review
Ive been taking my dogs here for years and always had a good experience. They're quick, and reasonable priced and do just as good a job as anywhere else I've been. I wouldnt worry about some peoples negative review you know how crazy some people get about their pets. Normal people like me just keep coming back =)
Posted: 7/20/2011 • Link to this review
i took my dog to cj's pet grooming and because he was being loud they stuck him in the back room and left him during that time his entire toe nail was ripped out ans they never checked on him to see why he was barking so much when i returned home with him i called and told them what had happened and the manager levi? was very rude and i had to ask for my money back he never offered it or anything else. very rude manager and horrible with animals! never again will i return!
Posted: 7/01/2011 • Last edited: 7/02/2011 • Link to this review
05/07/2011 Just picked up my Maltese up from CJ's pet grooming and I am so disgusted in the job that was performed on my Polo. I wanted my doggy to be bathed and trim around the face. and they completely shaved him. I am so furious that they couldn't follow instruction. His hair is not even and has spots around his ears, I am in tears. Very sloppy job. Wont ever be taking him back there again. Noone took the time to apologize. Disapointed Customer.Tania
Posted: 5/07/2011 • Last edited: 6/13/2011 • Link to this review
I would just like to state that the groomers at CJ's have a lot of experience. Some of them have been in the animal business for most of thier lives and have been grooming for at least 12+ years... One is in veterinarian school and one of them is even a dog trainer. Checking your dogs anal glands is a service that is done only by request of the customer, not a standard done for every dog.. therefore, the most likely reason they wouldn't have mentioned your dogs anal glands issue is that they did not check them to know that information.. not because they are not knowledgeable.
Posted: 4/21/2011 • Last edited: 6/13/2011 • Link to this review
The groomers have no professional or personal experience to boast about. I took my dog into get groomer and the next day his anal glands burst. If a no one had the curiosity to atleast mention it thats poor service. futhermore when i callled to express concern about it the manager was very rude.
Posted: 1/26/2011 • Last edited: 6/13/2011 • Link to this review
A friendly staff that is very knowledgeable in grooming any type of pet. Their prices are lower than many other groomers in town. And they definately beat the "big box" pet retailers in service and quality.
Posted: 5/19/2008 • Last edited: 6/13/2011 • Link to this review