Classic Collision @ Gwinnett Place

(678) 474-0041 classiccollision.com »

3507 Old Norcross RoadDuluth, GA 30096   map »

Business overview

Kudzu's "Best Of" Winner

2012, 2014

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • SUN

Reviews

View More »

I want to thank, 6/06/2014

I want to thank and Classic Collision for a great job and great service. They have been great throughout the whole process. I want to thank them for all the updates and keeping me in the loop while... my van was being worked on. He made it stress free. Once again thank you guys for a superb job. Hopefully I'm never involved in another accident, but if I am there is no doubt where I will be getting my van fixed. You guys will be highly recommended

VIEW MORE »VIEW LESS »

Many Years, 1/09/2014

I've used Classic Collision many years. I got my car back today and this was the best experience yet. The customer service provided was excellent. They are quick to respond, polite and helpful. I... took delivery of my car on Wed. before Thanksgiving - a warning light came on to turn the engine off when driving it on Thanksgiving Day. I called on Fri. morning - within 5 minutes of hanging up the, I got calls from Enterprise car rental from someone to come and pick me up to get me back in a rental car and from the towing company to pick up my car - both of which were done within 30 minutesThey wanted the least inconvenience to me as possible and wanted the work on my car to be done properly and to my satisfaction. They found the problem quickly (a small pin point leak) and began work to fix it. I have always been very pleased with the quality of the work at Classic Collision but this time there was a great leap in customer service which was very impressive. I'll be back when needed (hope not too soon) and will tell my friends about Classic Collision.

VIEW MORE »VIEW LESS »

Displaying 16-30 of 108

Reviews

debrward

Reviews: 1

Pleased with results

I had the unfortunate event of a tire tread hitting my car on the freeway and denting my new car. I brought my car to Classic Collision @ Gwinnett Place. Everyone was very nice and professional. The service was very good and Joe made sure that my car was just right before I got it. I was pleased with everything they did and appreciative that they did everything to make it right.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Peecee

Reviews: 1

Faster than a speeding bullet!

I took a 2001 Subaru SUV in to have a bad etched scratch repaired along with a broken headlight and rearview mirror. I figured a few days and I'd have it back. Before the ink dried on my signature to authorize the work, Joe called me and said it was ready. Honestly, considering what had to be repaired, not only was it quick, you absolutely could not see where it had been damaged. A great job and I highly recommend this location!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jonesyNC

Reviews: 2

An excellent customer experience

Recently I had the misfortune of someone backing into my car. The person who was at fault had GEICO insurance and one of the repair centers they had a relationship with was Classic Collision. I looked on Kudzu and saw good reviews for Classic Collision so I took my car there. I had an excellent customer experience with this business. They did excellent, timely work. So far (only a week) no issues with the work performed and I'm really happy with the way the repair looks. Also they had a rental car on site when I dropped my car off and I returned the rental car there. GEICO was on site as well so really very easy for me to get this repair done. A polished customer experience for sure and I would recommend this shop to others. Note since I did not pay anything I did not pay detailed attention to the price but it seemed pretty in line what what I would have expected.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

BrownFam

Reviews: 1

They took care of everything

I am incredibly hard to impress but these guys impressed. They did everything they said they would do and they did it sooner than it seemed possible. I strongly recommend!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

brandons68

Reviews: 2

Highly reccommend!

Classic collision is amazing great crew and staff! Car looks great and everything went really smoothly! Highly recommend!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

cruizevictor

Reviews: 1

best in town!

I had to come on and let you all know that this is a GREAT place to go if you need work done on your car. I had a great experience and they were fast and honest and got me back on the road in no time at all. Big thanks!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Zippy822

Reviews: 1

Great price and work

Their estimate was $1,700 lower than a another estimate I had. They estimated 10 days to repair and it took them 8 days. The final cost was exactly the same as the repair estimate (no surprises!). I highly recommend them!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Tinkering

Reviews: 1

A litttle undone

Work was rendered and pointed out the needs at the time of drop-off, but work was undone though I pointed it out the incompleteness again at the time of delivery. Just too much excuses had they said and I won't go back nor recommend it to my colleagues.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

TylerOnABoat

Reviews: 1

Meticulous

Courteous, friendly, honest and meticulous. They did an awesome job on my Toyota's front end. They said it would be done in a week and I wasn't really in a hurry. They did it in 5 days. Great service.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

QueenPeyton

Reviews: 1

In for repairs

Classic Collision is the best place to have body work done! Recently, we had our Honda Civic in for repairs to the drivers side and the front end (neither accident was our fault!). The car came back to us in really nice shape. They also took care of my husband's Pontiac Grand Prix after a large tree branch crushed the roof and broke front & rear windshields.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

tsjayda

Reviews: 3

Saved me lots

I wouldn't dream of taking my BMW anywhere else. Classic Collision does the best job on everything, including my hellacious door ding. And saved me a ton of money.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

sapphire908

Reviews: 1

Car looks like new

I recently had an accident where I hit a deer and Classic Collision fixed my car and made it look brand new. I am very happy with the work they performed on my car. Mary

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Vhitjbjorn

Reviews: 2

Total Stressless Repair

DW made this vehicle repair completely stress free. He kept me advised of everything during repair. The repair was completed quickly and my truck looks incredible. Thank Y'all so much.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PruKaren

Reviews: 1

Perfection

I couldn't be happier with the professionals at Classic Collision. From reception, to the appraisal, to the quality of repairs was all top quality. Thank you Kevin, and the gang at Classic for repairing my car. I couldn't be more impressed and will recommend you to everyone I know.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

macpsc

Reviews: 1

Tremendous Customer Service and Expert Repair

From the receptionist to the claims rep, everyone at Classic Collision is top-notch. They go beyond the extra mile to make sure you are informed every step of the process and that you are completely satisfied. And, finally, the repair to our vehicle was expertly performed.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO