They used to be good. We used them five times over 7 years. I had body work done for a collision, and asked them to also fix a tiny crack in the windshield. That crack should have been repaired for $50 but instead they claimed they replaced the whole windshield for $350 (I am not sure, since all our stickers are back). Now they wont return my calls. Cheating customers is not the way to run a business - we wont be back.
Area Atlanta, GA
Cost $1,000 - $2,999
Date January 2017
Posted: 2/18/2017 • Link to this review
I had a great experience with Classic Collision. While it's not a place you ever want to have to deal with, I was glad to find a shop that was so professional and customer-service oriented to repair the damage to my vehicle after being rear-ended by another party. They handled the claim with the insurance company seamlessly and Grant kept me in the loop during every step of the process.
Posted: 8/08/2014 • Link to this review
"Thanks the support on the repairing on my Infiniti. They was very professional, friendly, and knowledgeable. The completed work was exceptional!! Car looks brand new. Thanks also to all the friendly people at Classic Collision during the process. I will recommend you to all my friends. Thanks again"
Posted: 1/09/2014 • Link to this review
I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.
Posted: 12/20/2013 • Link to this review
Great experience every time I come in for repairs at classic collision I love the staff! There always really friendly and they handle all my maintenance and I'm on my way in no time!!Thanks for everything guys hopefully I won't be back too soon!
Posted: 12/23/2011 • Link to this review
There is no other place I will go to get any repairs done - this place is cost effective, friendly and fast workers. They sure know what they are going. Also, I really appreciate the honesty these guys have. Very respectful!!!
Posted: 12/23/2011 • Link to this review
One great repair shop! Could be happier with the service I received from classic collision you guys have definitely made this as good of and experience as possible thanks for everything!
Posted: 12/12/2011 • Link to this review
Hands down to this auto shop!!! If you are looking for superb customer service auto shop- This is it!! A very accommodating shop to cater to all your problems and issues regarding auto collision repair and paperwork.
Posted: 11/16/2011 • Link to this review
Reliable, Professional, Friendly, and Fast Service! Classic Collision is the best collision center in Georgia I have taken my 350Z twice (unfortunately) and every time I feel like I'm driving away in a brand new car! They pay attention to detail; something we car enthusiast care a lot about. I recommend anyone involved in an accident to take your car and have them work their magic!
Posted: 11/14/2011 • Link to this review
Classic Collision did a wonderful job fixing some deep scratches on my Acura! They matched the paint color perfectly and the car looks awesome! I will not go anywhere else. The owner was very nice and the quality excellent!
Posted: 11/10/2011 • Link to this review
Everyone here was SUPER HELPFUL. I HIGHLY recommend...thus the 5 stars :) They were not rushing me at all and took the time to explain what my car needed. Thanks!
Posted: 10/24/2011 • Link to this review
I had a great experience at Classic Collision. After seeing the great reviews I went to check it out. It was everything all the positive reviews said it was. They were friendly and so flexible. I really got to express my needs without getting the run around. I really appreciate all the staff!!
Posted: 10/20/2011 • Link to this review
The team they have working here at Classic Collision are very professional, knowledgeable and very generous. The manager was super professional and he handled the repairs and he was extremely knowledgeable on auto body repair. My truck looked brand new when they were finished. They detailed the inside and outside of my car and I think that was very nice of them. Thank you for the great job you guys did, I highly recommend you guys!
Posted: 10/17/2011 • Link to this review