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Eric is outstanding! He was very timely , efficient and professional. He was very knowledgable and fixed the problem in no time as promised.
Eric Moon was a God send, I had an emergency and he was at my house in 30min. His knowledge in plumbing is remarkable. Friendly service and great prices. Truly a blessing.
Displaying 16-30 of 41
I called Eric on Wednesday explaining that my water heater was leaking which means it's time to replace it. I knew I was due for a replacement since I shopped around back in May for prices but today was the day the water heater was no longer going to function properly. Eric remembered the quote he provided back in May and explained that he would try to keep the price as close to what was originally quoted but stated there is an increase because the price of water heaters had increased since. I texted Eric the type of water heater I needed and in less than 24 hours, I had a brand new water heater fully installed. The price for the water heater also included labor. Even though there was a price increase, he was still much cheaper compared to other major retailers and plumbers. In addition to replacing the water heater, I also needed my kitchen sink faucet replaced. I purchased my own faucet and Eric installed it quickly. Keep in mind, my faucet repair was last minute- I knew I needed a replacement but I was trying to hold off till later but I figured, since Eric is here now , why not have him do the faucet- Makes sense right? So with it being a last minute job, Eric graciously agreed to replace the faucet and still provided me with a fair price for labor. I will definitely call Eric again if I need future plumbing jobs done. It's comforting to have a plumber that will provide fair prices and will still do honest quality work.
Posted: 8/30/2013 • Link to this review
Half the price of more recognizable plumbers with twice the quality and customer service. Eric was extremely professional and very honest, he did not try and sell something that we did not need and I cannot say the same for the other company. I tell all my neighbors and friends not to call anyone else!
Posted: 6/27/2013 • Link to this review
Eric delivered next day service when I asked about replacing old toilet with power flush toilet. He worked quickly and neatly. I couldn't have asked for a more polite or friendly man. And his price was almost $400 less than another quote.
Posted: 6/14/2013 • Link to this review
Eric did a great job in diagnosing the issue of my showers needing new valves. Instead of recommending the valve to be changed, he offered to check other options with a local dealer to match the valve I have. This is service that is above and beyond what was expected. He also installed my faucets at an average competitive rate. Very quick service with attention to detail.
Posted: 6/09/2013 • Link to this review
Eric has been our plumber for several rental properties since last year. He always answers his cell, calls back quickly if not available, and is very talented in diagnosing the problem, solving it, and charging us a fair fee. We will always use him and refer him to our friends with any plumbing needs. He always solves our problem quickly and explains it all in detail. Eric is the best in the metro area. Clogged sewer pipe, backed up pipes, roots, etc, he covers them all. Thanks to Eric for saving us money, being honest, and always having a great attitude. Thanks Eric
Posted: 6/04/2013 • Link to this review
Eric Moon and his staff are the most professional individuals and provide excellent and quality service. Not only have I used them, but I have recommended their services to others including my parents. Yesterday, my parents had major issues with their exterior water line. Eric and his crew were able to diagnose the issue and resolve it in one day. They not only replaced the line, but did it in one day with no major interruption in service. We highly recommend this company and now consider Eric and his staff our family plumber for any future needs. Thanks again to Clogfree plumbing. GREAT WORK and GREAT group of people. The Moore Family - Decatur GA.
Posted: 6/04/2013 • Link to this review
Eric Moon was awesome. Simple and direct. I felt very comfortable and will refer to others in the Johns Creek/Alpharetta area. I appreciate because the day before I got a terrible estiamate from "The Pink Plumber", it was for 619.00 to unclog a toilet paper clog. I am so glad "Clog Free Plumbing" came and helped me.
Posted: 5/18/2013 • Link to this review
We had a clogged up sewer line that was backing up and flooding our crawl space. I called Eric on a Tuesday evening and the next morning he was at our house by 8.30am. Within a couple of hours he had diagnosed the problem, called the clean up crew and was well on the way to solving the problem. The guys worked non-stop all day and didn't leave until they had everything fixed and tidied up. We couldn't have been happier with the results. A great value option!
Posted: 5/14/2013 • Link to this review
we had a broken garbage disposal, so we bought a replacement plus a new sink, HD contractor installed both but there's trouble of slow drain. Eventually the drain was really SLOW draining. We found Clog Free Plumbing through Kudzu, spoke with Eric & he showed up the next morning within the said time frame. While working on clogged drain, we asked him to check on the noise from the septic pump in the basement. Eric found the pump was broken, he & Gary replaced the broken septic pump. Eric is knowledgeable, friendly, honest, and detailed oriented. We're glad Eric came to solve our problems after we tried to unclog the drain for days. We highly recommend him to anyone looking for a plumber.
Posted: 5/12/2013 • Link to this review
Eric and his company are the worst excuse for Plumbers I've ever seen. They took their time getting to my house and then took their time fixing my leaky toilet. First they forgot to turn the water off before they even started with the fixtures on the toilet. Eric's assistant didn't get all the water out of my tank and it ended up getting all over my tile floor. While Eric's assistant was messing up my bathroom he was on his cell phone yelling at someone in my kitchen. He has a fowl mouth and I will NEVER use his service again. I asked him to stop working on the toilet that I would call someone else to fix it. He gave me attitude and refused to leave until I paid him for showing up. Worst excuse for a plumber ever! If I could great him under 1 star I would.
Posted: 8/10/2012 • Link to this review
We do not condone this type of unprofessionalism here at Clog Free Plumbing LLC. We have a very strict policy that gives our employee disaplinary action/termination when engaging in any of these alleged accusations. We were not contacted about this situation and apologize for anything other than a pleasant experience with Clog Free. We wold like to make this right with you and are offering to do so. Please send us a copy of the signed invoice, both you and the technician, ( the tech's id number should be on there as well) with the total and proof of payment and anything supporting the inappropriate language occurring. We will reimburse you immediately and even offer a free service upon providing the information requested. Again, we do apologize for any misconduct concerning employees at Clog Free Plumbing LLC. We hope we can make this right for you. Thank you. ***NO RESPONSE FROM CUSTOMER AS OF 05/15/2013***
Eric and Gary with Clog Free Plumbing provided excellent service in a difficult situation, had great attitudes and went the extra mile, to provide quality service to repair a hot water heater and the price was right. You won't be disappointed if you call on them for your plumbing needs! They're awesome!
Posted: 10/11/2011 • Link to this review