Displaying 31-45 of 47
Eric Moon was awesome. Simple and direct. I felt very comfortable and will refer to others in the Johns Creek/Alpharetta area. I appreciate because the day before I got a terrible estiamate from "The Pink Plumber", it was for 619.00 to unclog a toilet paper clog. I am so glad "Clog Free Plumbing" came and helped me.
Posted: 5/18/2013 • Link to this review
We had a clogged up sewer line that was backing up and flooding our crawl space. I called Eric on a Tuesday evening and the next morning he was at our house by 8.30am. Within a couple of hours he had diagnosed the problem, called the clean up crew and was well on the way to solving the problem. The guys worked non-stop all day and didn't leave until they had everything fixed and tidied up. We couldn't have been happier with the results. A great value option!
Posted: 5/14/2013 • Link to this review
we had a broken garbage disposal, so we bought a replacement plus a new sink, HD contractor installed both but there's trouble of slow drain. Eventually the drain was really SLOW draining. We found Clog Free Plumbing through Kudzu, spoke with Eric & he showed up the next morning within the said time frame. While working on clogged drain, we asked him to check on the noise from the septic pump in the basement. Eric found the pump was broken, he & Gary replaced the broken septic pump. Eric is knowledgeable, friendly, honest, and detailed oriented. We're glad Eric came to solve our problems after we tried to unclog the drain for days. We highly recommend him to anyone looking for a plumber.
Posted: 5/12/2013 • Link to this review
I have called on Eric to help get me out of a jam many times. Each time he is prompt, courteous and fixes the plumbing issue quickly, at a reasonable cost. Highly recommend him. Pete
Posted: 3/05/2013 • Last edited: 10/27/2014 • Link to this review
Eric and his company are the worst excuse for Plumbers I've ever seen. They took their time getting to my house and then took their time fixing my leaky toilet. First they forgot to turn the water off before they even started with the fixtures on the toilet. Eric's assistant didn't get all the water out of my tank and it ended up getting all over my tile floor. While Eric's assistant was messing up my bathroom he was on his cell phone yelling at someone in my kitchen. He has a fowl mouth and I will NEVER use his service again. I asked him to stop working on the toilet that I would call someone else to fix it. He gave me attitude and refused to leave until I paid him for showing up. Worst excuse for a plumber ever! If I could great him under 1 star I would.
Posted: 8/10/2012 • Link to this review
We do not condone this type of unprofessionalism here at Clog Free Plumbing LLC. We have a very strict policy that gives our employee disaplinary action/termination when engaging in any of these alleged accusations. We were not contacted about this situation and apologize for anything other than a pleasant experience with Clog Free. We wold like to make this right with you and are offering to do so. Please send us a copy of the signed invoice, both you and the technician, ( the tech's id number should be on there as well) with the total and proof of payment and anything supporting the inappropriate language occurring. We will reimburse you immediately and even offer a free service upon providing the information requested. Again, we do apologize for any misconduct concerning employees at Clog Free Plumbing LLC. We hope we can make this right for you. Thank you. ***NO RESPONSE FROM CUSTOMER AS OF 05/15/2013***
Eric and Gary with Clog Free Plumbing provided excellent service in a difficult situation, had great attitudes and went the extra mile, to provide quality service to repair a hot water heater and the price was right. You won't be disappointed if you call on them for your plumbing needs! They're awesome!
Posted: 10/11/2011 • Link to this review
I just bought a house, and although it passed inspection, I still had major plumbing issues. I called my home warranty folks, and they sent over Eric with Clog Free. Thank god for small miracles. He came over, got offended by the shoddy existing work, and made it all better. In less than a day, he had fixed most every one of my major problems, charged me practically half of what I was expecting, and gave me invaluable advice about the upkeep and maintenance of the plumbing system. I have already recommended him to 2 of my friends, and the rest of my family, and plan on having him back out to fix the rest of the smaller issues he had found. This guy is totally a keeper, and I hope that his business does great.
Posted: 4/25/2011 • Link to this review
My water heater started leaking yesterday night, and the company took care of it today, including estimate, dealing with Home Owners Insurance, finding the heater, installing it up to code, cleaning, etc. Honestly, this was my first pleasant experience with a contractor for the past ten years.
Posted: 3/11/2011 • Link to this review
I had major leak over my garage ceiling due to frozen pipe. It wasn't my intention to find this guy to do the job; I had my home warranty company order the contractor to do the repair. Eric is the guy who came. He came within 1-2 hours after the dispatcher initiate the call. He was immediately notice the leak cause by frozen piping that supply the outdoor hose bibbs due to improper insulation. He suggested to re-route the pipe through the inside garage wall to prevent another outbreak. He completed his job within few hours. although the home warranty company refused to pay for the claim, he gave me very reasonable price to do the work. He even educated me how to winterize my outdoor and indoor faucets/pipes. I feel more secure right now. He is definitely on my call list. Best plumber in Georgia!
Posted: 12/15/2010 • Link to this review
Eric has done several things for me at my house. I first found him when I had I had a flood in my laundry room-We couldn't find the source of the flood- might have been a hair ball that was clogged in my washing machine pipes that worked itself out but he was able to change out the hoses -have not had a flood since and that was almost 3 yrs ago. When my washing machine stopped agitating last fall- Eric came out and fixed it-reasonably priced. He has also fixed a leak in my sink by changing out the faucet. As I right this review, I am hopeful that Eric will be able to come out and fix the plumbing in my bathtub. So, as you can see..he is my regular plumber :-)
Posted: 11/10/2010 • Link to this review
These guys were gifts from God! I had major problems with my pipes, and they came and save my home from flooding. It didn't matter to them that it was Sunday they came anyway and got the job done. Thank you Clog Free!!!! Mrs. Starling
Posted: 11/01/2009 • Link to this review
Eric has worked on my water heater and has done a fantastic job. He was the most reasonable priced and I compared his price to two others and got the job done quickly and professionally. I highly recommend him to anyone looking for a plumber.
Posted: 3/09/2009 • Link to this review
Go GREEN! With our 1.28 toilets, taknless water heaters, faucets, dishwashers and more!!!! Check your local and county service providers for possible rebates that may be available.