I can't offer any review of the quality of service of Cloud Nine as I never was given the opportunity to evaluate it. They simply chose not to show up or contact me again. Had an appointment time, with location to meet, as this is a mobile service. I called to confirm the day of the appointment which was made a few days before. I never got a call back, but I waited thinking that he was still coming. Had both corresponded by e-mail and by phone in setting up this appointment and had no reason to believe he would not show. He had my phone number, address and e-mail address. When my call was not returned after the no-show I e-mailed Cloud Nine again, this time with no answered e-mail. Since I found Cloud Nine through Kudzu it's important that Kudzu.com know when their merchants are not only unreliable but lousy business people. Here's the message folks: If you can't make an appointment you set up with a customer then simply contact them. It's no way to pawn yourself off as a business. With that comes a certain expectation that you will treat people, who rearrange their schedules for your services, with some respect! Not only did we lose our own time but did not get serviced. Got it?
Posted: 9/15/2007 • Last edited: 9/11/2008 • Link to this review
Cloud 9 never showed up for my scheduled appointment. They didn't answer my calls or return my messages and never let me know they weren't going to make it. Thanks! I had to scramble last minute and get a mini detail at a nearby auto shop, as I had an important meeting (that they were aware of).
Posted: 7/23/2007 • Last edited: 1/02/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available