I have had both neck and back surgery over a ten year period. Dr. Melin at first tried conservative methods before resorting to surgery. He was more interested in my well being than just doing another surgery like some doctors. I have been pain free for 3 years now and I would recommend him to any one who is in pain. His staff helped me fight my insurance when they didn't want to pay for my surgeries. With their help, my surgeries were paid in full. His medical assistant and PA returned my calls quickly and I never once had to talk to a machine. Since the surgeries, if I have an issue, they see me right away. And I don't have to travel far to get good care. Dr. Melin has been in Wilmington since 1991. He has done hundreds and hundreds of surgeries and his work speaks for itself.
Posted: 6/24/2014 • Link to this review
Saw Dr. Melin on a Mon. morning. Discussed my options, told me to contact his nurse Melissa to schedule surgery. Called 45 mins. after visit to schedule surgery with Melissa. Left message with receptionist never got a call back. Tues was in excruciating pain called to speak to Melissa, left message with receptionist in the morning. Called back around 2 PM finally talked to Melissa who was extremely rude, told me there was nothing she could do and Dr. Melin would not be able to schedule surgery until May, but she had to talk to him to see when exactly he could do it and reminded me that I was suppose to call yesterday (which I had done). Did I mention she was very rude. Called back Wed. morning to find out if Melissa had any idea when surgery could be scheduled, left a message with receptionist again, still in extreme pain. Also asked if I could see another surgeon in the practice that could possible see me sooner then May but was told they do not share patients. Obviously patient comfort and care are not top priority here. Still no call back. It is Thurs. and still no call back. Luckily I was able to go to Greenville see a Neurosurgeon and schedule surgery for next monday. It's hard to say what kind of doctor Dr. Melin is but as far as his staff goes possibly the worst office staff I have ever dealt with. I expect to get a call from my late grandfather before hearing from Melissa.
Posted: 3/29/2012 • Link to this review
If you're wondering whether to use an orthopedist or neurosurgeon for your back problem I can only say that neurosurgeons have more specialized training in the field and Dr. Brown has the experience and expertise in proven minimally invasive procedures & his support staff are genuinely among the most helpful. Don't look any further for the best advice and solution to your problems.
Posted: 11/18/2011 • Link to this review
Stay away from this practice if at all possible. I had an 8:30 appt with Dr. Adam Brown, he finally showed up at 9:45, spent about 5 minutes with me, said someone would be in to get me, no one ever did, so I finally opened the door and went out. These people do not care at all about their patients.
Posted: 10/20/2010 • Link to this review
My experience with Coastal Neurosurgical Associates has not been a good one. I have spent many hours waiting there only to get the most minimum amount of care. Both visits saw neither the doctor or PA get off the chair. I had concerns about new developments from my injuries and was told to get a CAT scan and I would be called with the results. This never happened and in fact when I tried to call and get information I was told they were busy and for me to have patience as they were busy seeing patients. Somehow they forgot that I was a patient too with concerns that I needed addressed. If you are looking for a doctor that cares, look elsewhere.
Posted: 8/06/2010 • Link to this review
After an hour of waiting and nobody coming to my room, I went out to the nurses' station and was told "They are running a bit behind today." I asked, "An hour is a bit behind?" "Yes it is." Okay, so I go back to my exam room and wait for another hour and still no surgeon, or anyone else for that matter. I was pretty upset at this point so I called my mother-in-law to see what the "normal" wait time is for civilian physicians, being that I'm in the military and haven't had to go off base for any medical services. She told me that an hour, perhaps an hour and a half for a specialist. So I waited a bit longer, because of my uncertainty. After waiting for two and one half hours, I gathered my stuff and began walking out. A surgeon walked up to me at this point and casually said "Sorry about the wait, we're running a bit behind." I asked if it was their normal practice for a patient to wait 2.5 hours to be seen and he said yes. I told him it was a waste of my time and I would find someone else to provide my care. At this point, the diva surgeon told me that "People have to wait for specialists, it's what happens, we had a few surgeries this morning and in taking time to explain stuff to patients it tends to run over." My take was, he was more important becau
Posted: 7/28/2010 • Link to this review
I have gone to Coastal Neurosurgical for many years. I have to say that their staff is very professional. Their doctors take great pride in their work. I have never been to a doctor office that has doctors that spend time with you and acts like you are the only patient that they have, Thank you so much for making me feel important.
Posted: 7/27/2010 • Link to this review