Cobb EMC recently began charging customers a Round Up charge on monthly electric bills. They claim it is a voluntary charge, but this is not true. The Round Up charge was added to all customer bills, without obtaining permission from customers. It is impossible to have the charge removed from your bill, and if you refuse to pay it, your account is placed in past due status. There is no way such a charge can be voluntary or legal. Cobb EMC is giving the money collected from the Round Up charge to favorite organizations of their board of directors. These organizations do not reflect local community values and many are fringe political organizations with special interest agendas.
Posted: 5/20/2014 • Link to this review
Up until about a year ago we were using cobb emc. (When we lived in cobb) We never had any issues with the company or our billing. Anytime I had questions the phone assistants were very nice. I also loved that the over-the-phone payment system was so easy! Made my bill paying process ALOT easier!
Posted: 6/25/2008 • Link to this review