Prior to reflooring my deck, I did quite a bit of research for both the wood and for a retail outlet. I selected Great Southern Wood KDAT boards to refloor my deck and Cofer Bros for the outlet. I was very pleased with the service and assistance Matt provided. He was responsive and got all three shipments to me in a timely manner. I was, however, somewhat disappointed with the quality of the boards (see my assessment under Great Southern Wood). I have to travel across town to patronize Cofer Bros, but will do so again for the next project.
Posted: 10/25/2010 • Link to this review
Matt at Cofer Bros saved my sanity. An outside contractor attempted to install one of his doors. After several attempts at trying to fix it, the contractor was blaming the manufacturer. Matt set me up with a contractor he dealt with on a regular basis who came out and fixed my doors in 5 minutes!!! Dealing with this company has been an outright pleasure! Thanks Matt!
Posted: 3/07/2010 • Link to this review
I have a costly problem with this store. Under their recommendation I spent $6,000 on a product that has not worked. I will re-rate this company if they can get this costly product to work. So far.their customer service has not been helpful.
Posted: 4/10/2009 • Link to this review