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Comcast Cable

4700 N Point Pkwy 
Alpharetta, GA 30022
Phone: (770) 667-6506
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Comcast Cable Comcast Cable : Utilities, Alpharetta, GA



Reviews
Reviews: 18

Posted on 8/10/2013

Took a month to get service
We have had Comcast for 20+ years. It has been finespeed is good.. no problems except the packages are priced high compare to other companies. Moving into a new house and it has taken them at least 3-4 weeks to get us connected. They use different contracting companies for different tasks (ex one company takes care of activating the boxes outside and an another company deals with the inside installation.) They blame each other when something goes wrong and nothing gets done. We as the customer has to 'micro-manage' them to get the right people showing up. It has been a horrible experience. The people who come out are grumpy too.. not customer-oriented service people. Comcast needs to look at who they are hiring to deal with customers.
Unfortunate for us as customers we don't have a lot of choices of providers....
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Reviews: 1

Posted on 7/2/2010

the reviews are by dumb ppeople
The people complaining are dumb rednecks who don't know how to work their own service. I have had it for years and I work there. Don't believe these old rednecks. They're simply afraid of the future. Sorry Oldies but you are afraid of change.
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ARA
Reviews: 3

Posted on 1/19/2010

WORST CUSTOMER SERVICE
Don't sign upThey will tell you anything for you to sign up. Go with anyone else except COMCAST.....
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Reviews: 9

Posted on 2/27/2009

Took 7 weeks to get request filled
We requested 2 new outlets and an HD boxmore money for Comcast. It took 4 visits and a trip to Comcast store over 7 weeks! The sole good point was the chat feature on Comcast's website. I could remain cordial in a chat session versus if I'd called them. How can a company be this bad?...
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Reviews: 3

Posted on 1/13/2009

Best in town
This comapny could get their wonderful digetal TV to work, so they took their magic box and left. * months later I still love me for it and I have to prove I don't have it~! This is a great co. ~!
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