Comfort Control Inc

(770) 872-4331 www.comfortcontrolinc.com... »

5322 Palmero Court, Suite 100Buford, GA 30518   map »

Business overview

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
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Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

Comfort control offers a energy evaluation of your home and comfort system. This test will uncover your homes largest energy losses such as air leaks to the attic and duct leakage. We recycle our cardboard and all the metal from old equipment is cut up and sent to a scrap yard for recycle. Freon is recovered and compressor oil is drained and send out for proper disposal.

Reviews

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Best Price and Best Service, 8/18/2014

This company is excellent, if you want a reliable company that cares about their customers then call Comfort Control. They installed a new AC unit, hot water heater and a furnace. John, the sales guy... was very honest and knew exactly what we needed and didn't try to oversell. Lisa in the office was very helpful and friendly. We had no AC and she got us on the schedule as quickly as possible. Seth and Jerry the installers came ready to work and were very professional. They were very neat and clean, oh and guess what they even vacuumed. Best of all, we received two thank you cards and some delicious goodies. I would definitely recommend and refer Comfort Control.

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Totally impressed, 8/01/2014

We had to have our furnace and ac unit. We had three other quotes. Not only did Comfort Control have the best price and warranty, but my wife and I felt comfortable with John, the sales rep. ... The techs came in and knocked it out quickly. They were very professional and considerate. They put in another return and took measures to minimize and clean up the mess. I will recommend them to anyone who asks.

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Displaying 61-75 of 133

Reviews

dangit

Reviews: 2

Disappointed

Used this company to service our heating system under a maintenance proram. The service tech arrived on time and was very polite. He replaced a processor board (at about $800) and had the system working well. He told me that, if we decided to replace the entire system (ours is 13 years old) the cost of the repair would be deducted from the cost of the replacement. This offer was good for 30 days according to the tech. Three and half weeks later we decided to bite the big bullet and replace the system. Called the company and was told that the offer was only good for two weeks. Later in the conversation was told it was only one week. Needless to say, somebody somewhere told a lie. I will not renew the maintenance contract nor allow this company back in our house. Once burned, twice cautious.

Comfort Control Inc replied on 01-19-2011

After looking in to this I discovered that this customer called our office over 60 days after we made the repair. Our office staff told him to hold on so we can ask the owner if he will extend it and he became irate and hung up. We tried several times to call him back to let him know we would in fact credit him the full $800. Dear customer, please call us back and ask for Tom. I will make sure you receive the full credit towards the new system.

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elpro1

Reviews: 2

beware- ansewer back to comfort control

I take exception to your remark that we bought cheap.com parts. The Part that you charged $175 and we paid $25 was a part made by the manufacturer, not generic. It has nothing to do with this bad economy. I expect honest and dependable service,Period!!

Comfort Control Inc replied on 01-08-2011

Comfort Control couldn't be more honest or dependable. The price of the part is only a fraction of our cost to do business. We have truck payments, insurance, rent, office managers salary and benefits, the Technion's salary and benefits and the list goes on. It is very unfortunate when someone posts a negative review based on our prices with out checking the prices of our competitors first. The average price for a Capacitor installed is $225. We are actually lower than most of our competition. Unfortunately good quality service comes with a price and I believe comfort control charges a fair price for the high quality we provide.

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dave999

Reviews: 2

Fine installation and customer service

We had a furnace installed. Everyone we had contact with at the company was friendly. The installation was done neatly and quickly.

Comfort Control Inc replied on 01-08-2011

Thank you so much! The entire staff at Comfort Control inc. appreciates the kind words.

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client451

Reviews: 1

good techs, disappointing customer service

The technicians for this company are pleasant and efficient. Other employees are not as efficient. Customer service is disappointing.

Comfort Control Inc replied on 01-08-2011

I apologize for that. Please contact me to let me know what happened. Our customer service department at comfort control has never had a bad review before. I would like to get to the bottom of this and also offer you a gift for your feed back.

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bburghs02

Reviews: 1

Excellent Service

I just wanted to say that Comfort Control Inc was a very good choice for me. Their technician Vu was a very intelligent and polite young man. He diagnosed the problem with our A/C system in 5 minutes. Comfort Control is lucky to have him. I would highly recommend this company to friends and family.

Comfort Control Inc replied on 01-08-2011

The staff here at comfort control inc appreciate the review. Please let us know if you need anything else.

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KatieBug1

Reviews: 1

Fantastic Customer Service

Always a pleasure when these guys come out to service our system. They really care and want to provide outstanding service, which they do!

Comfort Control Inc replied on 01-08-2011

Thank you for the review From all of us at Comfort control inc. Please let us know if you need anything.

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crb418

Reviews: 1

Professional Crew and Professional Workmanship !

Call Comfort Controls if you want a professional job done right. Our original HVAC system installed by the builder 8.5 years ago was inadequate, so we decided to upgrade our HVAC in 2 steps. Last year a new Amana Gas Furnace / Air Handler, Air Cleaner and upgraded ducting. This year a new Amana 18 SEER AC unit, A-Coil and high velocity grills. From consultation, quotation, to installation both installs were on-time and professionally done. Comfort Control answered any questions took care of our concerns working with us throughout the entire process. They explained everything, their quote was reasonable, and they were able to start right away. I was working from home during both installation and I hardly knew they were there. The technicians Vu and Ta are very knowledgeable and carry out their work quietly and in a professional manor. The team works great together, keeping noise to a minimum, courteous and made sure to clean up any debris before moving to another area of the house. I would recommend Comfort Controls to my neighbors, friends, and family for any of their HVAC needs. Thank you for your wonderful workmanship! Great Job !!! Craig B.

Comfort Control Inc replied on 01-08-2011

Thank you Craig. I am very proud of my technicians. They really do their absolute best to do a great job and they love what they do! I believe that comfort control has the best quality staff in the industry. Please let me know if you need anything. Tom Kohberger, President

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dap422

Reviews: 1

Quality Work and Quality Service

Look, I'm not the easiest person to work with when it comes to replacing items in my home, but Comfort Control really took care of my concerns and worked with me throughout the entire HVAC unit installation. I was originally going to use a two-man HVAC team, one that I've used in the past, but this "team" just kept pushing off my job. As a result, I was without A/C for over 6 days in this August heat and humidity. I finally decided to give a different HVAC company a try. I called Comfort Control, and I'm glad I did too! Their quote was reasonable, and they were able to come to my home the next day. The technicians TA and VU are very knowledgeable and carry a professional demeanor about them. They also made sure to keep the area clean of debris when they were finished with the job. The office staff is very supportive with excellent communication and the owner of Comfort Control definitely took care of me too! Not only will I use them again, but I am recommending them to my family and friends in case they need a fast and reliable HVAC company. Thank you all for a great job! Don P.

Comfort Control Inc replied on 01-08-2011

Thank you Don. It was my pleasure. I'm very happy that we got you up and running the next day. I know it was very hot and you we getting a bit frustrated with the other companies. All of us at Comfort control appreciate your business.

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sherry

Reviews: 12

Qualified and Professional

Excellent service from initial quote to finished job! Jonn, the sales manager was very helpful in explaining what system we needed without being to "salesy". A crew was available the next day for installation. They were very friendly and professional. They worked well as a team and seemed to enjoy what they were doing. That says alot for people that work in hot attics all day.

Comfort Control Inc replied on 01-08-2011

Thank you sherry from all of us at Comfort Control heating and air.

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tandth

Reviews: 2

Great service

We have been using Comfort Control for 5 years for general maintenance. EVERY time they are here the technicians are extremely professional and polite. They arrive on time and go the extra mile to explain what/why they will be doing. Recently our air conditioner experienced a problem cooling and within two hours of calling Josh arrived and earmarked the issue. After years of great service we trust their judgement and advice. Comfort Control is a very good company! Theresa & Tom Diasio

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Bannana

Reviews: 1

Excellent Service

Comfort Control just finished replacing my A/C & furnace--technicians Josh & Vu were very professional and very knowledgeable. I would recommend the services of Comfort Control to anyone who needs a reliable and honest company. Thank You Tom

Comfort Control Inc replied on 08-24-2010

You are very welcome! Hope the rest of your summer is cool and comfortable.

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weavernewc

Reviews: 1

GREAT COMPANY

I have had this company out to work on my system and they came on time and were very busniess like and a company of their words. i will use them again. the tec. that was on the job was a milton king .Very good man and takes pride in his work. well saticfided.

Comfort Control Inc replied on 01-08-2011

Thank you so much for the review! All of us at Comfort control appreciate your kind words.

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SBSBSB

Reviews: 1

Shop Around First!!

We had this company out because they are the first we could find that could come same day. Stated we had freon leak and needed new coil. (it is written on invoice) We had several other companies out for second opinion and were told they lied and there is no leak and coil is fine - Also told they took advantage of us with the price of freon and circuit board cost. Will never use again! Emailed company yesterday with no response. I am sure they will dispute this some way and put blame back on us as they have done in other bad reviews. Feel free to contact me with questions!

Comfort Control Inc replied on 08-24-2010

No one in our office has received an email from this customer. I would have definitely responded if we had. Our competition said we lied?? That's a first. Our Technician had to add freon to both systems. If there is no leak then where did the freon go?? Our tech's have the best leak detectors money can buy because our customers deserve the best possible service which is how we have one of the best reputations in the industry. Both coils were badly rusted which we showed this homeowner. We recommended they be replaced and our customers always have the final say. The Lennox PC boards are very expensive and our price is very competitive. Again all repairs are approved by our customers first. I stand behind my Technician and his diagnosis. I am very sorry that our competition has clouded your image of us but that's the only way they feel they can gain customers.

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Sugartoo

Reviews: 1

Great service

Today Josh from Comfort Control came to my home for a first time visit. He was courteous and thorough with his work--very friendly, too. He was able to spot some potential problems and took steps to resolve them. I am so glad to have my new home in the hands of Comfort Control staff!!

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jgsweeney

Reviews: 1

Great Customer Focus

We have been extremely pleased with Comfort Control. J___ has worked on our upstairs Goodman AC system twice now and it is finally working the way it should. He first replaced a defective thermal expansion valve under warranty. When it also froze up, we opted to have Josh do a re-install of the system to clear out lines, etc. Another (bigger) company did the original install two years ago and we have not been happy with the quality of their service in trying to resolve continuing problems. In sharp contrast, J___ has been superb. He has a very good customer focused demeanor, does an excellent job of explaining what needs do be done and why, and obviously takes great pride in his work --- a trait that is lacking in so many young workers today. Because of J__, we are going to stick with Comfort Control as our service provider.

Comfort Control Inc replied on 01-08-2011

Thank you for the review. All of us at comfort control heating and air appreciate the kind words. Let us know if you need anything else.

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New Installation System by Comfort Control Inc