I took my vehicle to John Culbert for a problem with the car quitting - I called in advance - they knew they needed to schedule time to repair the car. TWO DAYS Later - they had no idea what the problem was, were unable to complete a basic Diagnositc. Took it to the dealer - the repair man knew just what the problem was and confirmed the problem / repair within 2 hours. Community Tire are not competent and also try to do uneccessary repairs... STAY FAR FAR AWAY is my advice... unless you like being ripped off!
Posted: 2/23/2010 • Link to this review
Repair Issues Serrvice Issues Refer to BBB Problem: John Culbert Manager - rear ended driving my car. Accident he failed to report to the police. Assured me he's take care of2 weeks later NOTHING after numberous calls - I told John I wanted ONLY a NEW transmission installed. He instead installed a USED transmission & did not honor the 10% NARPRO discount
Posted: 5/15/2009 • Last edited: 5/28/2009 • Link to this review
I waited far too long to get my brakes changed, but when I was ready Community Tire got me taken care of in the same day and unlike *some* places have done, the new brakes don't squeek at all! I love driving in silence; thanks, CT!
Posted: 12/21/2008 • Last edited: 5/15/2009 • Link to this review
I first went to Knudsen's because it's close to my office. However, now I have my whole family going there. The service I get from them is absolutely outstanding! As a woman, sometimes I feel like auto-related businesses try to take advantage of me. I have never felt that way with Knudsen. More, I feel like they treat me the way they would their mom or sister. With respect and consideration. Their prices are good too.
Posted: 3/09/2007 • Last edited: 5/15/2009 • Link to this review
BBB Business Ethics Awards, TireStarz-Recognition of outstanding achievment in reaching your goals! Greater Phoenix Chamber of Commerce 2008 Impact Award Winner! 2007 BBB Business Ethics Award. Contributions made to the 1 N 10 Youth Group and 100 club.