This is LaurelQueen's TrustRating, which is based on both the number of reviews LaurelQueen has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful LaurelQueen has been to the Kudzu community.
Calling CIM is a must if you have been in an auto accident. They have people to help with insurance and the legal stuff. Best of all, the caring doctors help you get better fast. Whiplash pain goes away fast.