I will recommend Complete Landscape and Design to anyone. After looking for months my husband and I were referred to this company and I gave them a call and Scott came out the following day to look over our property and talk with us about ideas and our budget.Within a week he had us a plan drawn up with an estimate that beat all of our previous estimates by a mile and a plan that was amazing.He let us pay half up front and the remainder when the project was complete.I never thought I could have my dirt yard looking like a resort for a very reasonable price and hassle free.Scott now maintains our yard and he keeps it looking great.Not only was this an overall wonderful experience, Scott is a very friendly, professional man and I hope anyone that uses Complete Landscape and design has the experience we did.
Posted: 5/06/2010 • Last edited: 3/12/2011 • Link to this review
Thank you for taking time out of your day to let us know how you feel. I'm happy we met all your expectations and we are looking forward to your future projects.
Trust me, you do not want to hire Scott Chaffin! He estimated it would take 10 days to complete the job; it took him almost three months. He would disappear for several days at a time without a phone call or explanation. He never came back to finish the job and did not complete the full scope of the work for which he was paid. The work that he did do was sub-par -- we are not happy with the final product. Worst of all, one of his subcontractors has been calling us and coming by the house claiming that Scott never paid them the money he owed them and threatened to put a lien on our house. When we tried to contact Scott to demand that he come back and finish the job and pay his subs, but we were unable to reach him -- he will not respond to phone calls, emails or letters. I will NEVER recommend Scott and wish I had hired someone else to complete our job. In my opinion, he is untrustworthy and the poor quality of his work is not worth the headache of dealing with him.
Posted: 9/18/2008 • Last edited: 3/12/2011 • Link to this review
He tries very hard but I think that this business tries to do too many different projects and the owner has trouble finding good workers and he lacks the skills to complete some of the projects he recommends. The work done at my house was marginal and I was charged for some items that were never completed. I paid the bill and was happy to get them off my property.
Posted: 4/23/2008 • Last edited: 3/12/2011 • Link to this review
Don't waste your time here. They No-Showed and didn't give a courtesy call to notify us of inability to meet a commitment.... DO NOT RECOMEND.....
Posted: 6/26/2007 • Last edited: 3/12/2011 • Link to this review