I just started my 3rd class with my puppy/dog. Karen Smalley is our trainer and is amazing. Karen is so kind and patient. She gives lots of individual instruction and attention to everyone in the class. It has been a fantastic experience. We have learned so much, so many wonderfully, effective training tips. It has really strengthened the bond with my dog. It is so much fun to watch not only My dog Koda be successful, but also the joy he gets from being successful! Not many things cuter than a dog excited about what he has accomplished. He gets so excited when I tell him we are going to "school". Thank you Karen and CPT. I also did a private lession with Mark and Patricia with my other dog Sadie. Also great tips to work with her dog aggression. She is doing much better than before. Mark followed up a short time after the lesson to check on her progress. Great customer service! Everyone I have worked with at CPT has been fantastic! So knowledgeable! A great experience for all! I highly recommend classes at CPT.
Posted: 4/28/2015 • Link to this review
We adopted Balou(rat terrier)when he was 4 months old & shortly after we discovered he had some aggression issues towards other dogs & strangers. So we decided to move forward w/ private lessons. We were committed to doing whatever was best for our little boy. Over the next few months we had 4-5 private lessons w/ Mark & worked on several different drills to address separation anxiety, fear aggression towards dogs & people, & leadership training for me. At each lesson we learned many tools & the leadership training for me was life changing. It has made such a big difference. Balou has made a lot of progress & we owe Mark & his team to that success. One thing in particular that I love about Mark's training style is he strongly believes in positive reinforcement & setting your dog up to succeed. Hiring a private trainer can be an investment, but CPT's goal is to equip you, the owner, with the tools to train your dog to be the best companion he/she can be. As long as you do your homework & are consistent w/ your dog then you won't need to keep going back for more lessons. After 4 or 5 lessons we felt well equipped to help Balou w/ his fear aggression & anxiety & what's awesome is so much of what we've learned can be applied to any dog we have in the future:-)
Posted: 2/20/2015 • Link to this review
I have taken both of my dogs to CPT for beginner and intermediate obedience, beginner and intermediate agility, canine good citizen, private lessons, and boarding. I have worked with 4 different trainers (Mark, Patricia, Alex, and Karen) and they are all very knowledgeable and competent. They will recommend different methods or training supplies depending on the dog's personality and temperament to make sure that the appropriate methods are being used to address each dog's different learning abilities. All of the trainers have been willing to stay after class for additional questions. I appreciate that they do not use a single training method on all dogs but instead adapt the training methods needed to the dog-I use different equipment and methods on my dogs who have opposite temperaments (one is very energetic and friendly and the other is very shy). They were also taken care of very well when boarded- they were given ample play time, given baths, and didn't have to stay in noisy, stressful kennels like at the vet. I have worked with 2 other training companies at different times before I came to CPT and the other companies were very one dimensional and did not come close to matching the quality of training at CPT. Their prices are also very reasonable and well worth it. I highly recommend CPT.
Posted: 12/06/2013 • Link to this review
I am a roughly 5'4" 115 lb girl who is the only owner of a 70lb golden doodle. This was fine until my dog started getting ear infections. He was downright violent about letting me put his ear drops in. I'm so small there wasn't anything I could do to control him. When he bit my hand, I knew I needed professional help. My vet suggested that I sedate my dog for two weeks while he was on the drops. But to me this felt cruel and like it wouldn't even help the problem. When I met with Mark for the first time he had a clear plan for how we were going to fix this behavior. In thirty minutes, he had my dog sitting like a perfect gentleman and letting me put the drops in. This was a week ago. Since then, I've been following his instructions at home and my dog has only improved. Even when we went to the vet, the behavior transferred. The vet could not believe my dog's behavior change. The vet techs were all super relieved they wouldn't have to be holding him down again. She even asked for Mark's card. I cannot recommend Mark and CPT enough. I would suggest him to any of my friends and plan to use him again in the future.
Posted: 5/23/2012 • Link to this review
We enrolled our newly adopted (and very active) golden doodle puppy into the 2-week board training program, which includes 8 group training sessions. We have been extremely pleased with the results. Immediately after the training, we were having difficulty managing our new dog's behavior in our home and reached out to Mark in frustration. We couldn't have been happier with how Mark handled the situation. He went out of his way that same week to work with us to help us better understand and manage our dog's behavior. After just one session with Mark, it was obvious our dog had learned a great deal at board training and that we needed to learn how to work with our dog to achieve the behavior we wanted. The group training sessions are fun and productive. We highly recommend the board training to anyone with a busy schedule - our dog learned the basics and beyond during board training and now we are learning how to work with our dog during the group sessions. Mark has been fantastic to work with - he is extremely responsive, knowledgeable, and is amazing with the dogs.
Posted: 2/03/2011 • Link to this review
I have a chocolate lab that has behavioral issues, and I called CPT for help. Mark was outstanding! He helped me understand the pyschology behaviors that were surrounding my lab and how he was reacting to the human behaviors. It's been about 2 months now since the training and I am a happier owner with a happier dog!
Posted: 1/25/2011 • Link to this review
We have been delighted with the improved behavior in our cat, Sasha, since having one therapy session with head trainer Mark Spivak. We believe Sasha had been poorly treated prior to our rescuing her from a shelter. While she seemed to seek affection, she would snap and actually bite whenever we reached down to pet her. Our friends were afraid of her. Mark gave us advice on how to minimize Sasha's stress, such as removing her from the room when very active children were present. He also taught us a drill to help Sasha associate being petted with positive outcomes. We observed a marked improvement in Sasha's behavior within five days of Mark's visit. When I came in the door from work and Sasha started wanting attention, she actually allowed me to reach down and pet her! Previously, she hadn't been happy unless I lay on the floor and let her climb on top of me. Only then would she purr and let me pet her. I have tried to keep Sasha out of the room when I tutor particularly antsy kids who are in her face all the time. She hasn't liked being put in the basement, but I think it's preferable to feeling harassed. I've told the students who I do keep around Sasha that she is easily scared and we need to wait for her to come to us. I've also asked them not to pet her. This has worked pretty well. I'm convinced that the pet-click-praise-treat method has made a significant difference in Sasha's demeanor. Thank you so much. Your help was worth every penny!
Posted: 9/25/2010 • Link to this review
I own an Akita. Mark and his staff were a pleasure to work with. I've taken two classes with CPT, and look forward to my next one! Mark has even made himself available to me for follow up issues and questions. Highly recommend!!
Posted: 8/12/2009 • Link to this review
I have a miniature schnauzer that I knew from the time I adopted him at 12 weeks old that he was not your typical schnauzer. Shadow has an amazing amount of love and compassion and he is ever so gentle. I decided to take him to CPT to learn basic and intermediate obedience skills so that he could pass a pet therapy test in order to go to facilities where he could share his love. I met Karen and knew right away that with her dedication and compassion for all animals that Shadow would learn how to pass the therapy test. Karen's knowledge and expertise are beyond what I would have ever expected. She stays past the class time to answer individual questions and devotes her time and energy to all of the animals and owners. It is remarkable the amount of growth I have witnessed in all of the dogs in the class, not just Shadow. Needless to say Shadow DID pass the therapy test. I give great thanks and credit to Karen and her devotion to animal training. I would take any class that Karen would offer.
Posted: 5/27/2009 • Link to this review
We needed somewhere to take our pup for basic obedience training -- to learn the essential doggie commands such as "sit", "down", "stay". CPT turned out to have classes at convenient times and they limit their class size to ensure personal attention for all members of the group. The trainer (Andrea) clearly was very good at what she does. She ran the classes in an enthusiastic and friendly manner that soon had pups and owners communicating with each other. The class met for 8 weeks - which was about right for the basics -- and each class came with homework that helped reinforce commands that had been learned in previous weeks. All the sessions were very relaxed and Andrea kept the classes fun. To me, the most useful part of the experience was that it gave owners a framework for thinking about how to communicate with and train a dog. I'd read several books on the subject and had began to implement some of the commands prior to the CPT classes, but having Andrea tell and show us how to work with a dog was well worth the price of admission.
Posted: 4/30/2009 • Last edited: 12/28/2010 • Link to this review
My kids and I had such a good experience with our trainer, Karen. She's encouraging and clear...a really neat person who learned all the dogs and owners' names and left us feeling like we were in the competent hands of a professional. Incredibly patient and specific in her instruction. Great experience for our whole family!
Posted: 11/20/2008 • Link to this review
I have taken two of my dogs to CPT for basic and intermediate training. Both are now well behaved members of the family. As long as this company is in business and I continue to have dogs in the family, each will be trained at CPT.
Posted: 11/03/2008 • Link to this review
A friend recommended CPT for help with our young pit bull mix named Belle. Immediately after rescuing Belle we realized we had some major work to do! We started with Beginner Obedience class, then moved on to the Intermediate Obedience Class and now are signing up for Agility Class! We have also done the board training with Melissa and an in home private lesson with Mark on dog aggression. As you can see I can't get enough of CPT! I am so lucky to have found this group of trainers as they have vastly improved the behavior of my dog. Having her know the basic commands has done wonders....we now speak the same language! She loves to be challenged and loves the personal attention. I love it because she respects me as her leader and that affects how she walks on a leash to how she treats our cat and our young son. She is also making progress with her dog aggression issues thanks to Mark's practical training exercises that I can now do on my own. Our bond has grow significantly in that last few months. The trainers are extremely knowledgeable and give you real life training tools. I now recommend CPT to all my fellow dog lovers! Give them a shot....you won't be sorry. Kelly and Belle
Posted: 10/13/2008 • Link to this review
I sent my happy, playful, loving but disobedient puppy for board training. $1500 and 3 weeks later I got a shy, afraid of people dog that had her ribs showing when I picked her up. I took her straight to the vet. Oh, but she knows how to sit now. Do not use.
Posted: 9/29/2008 • Link to this review
CPT hires top quality talent into our apprentice program. Then, CPT diligently prepares apprentices to become the best pet trainers in the industry. Our astute human resources and apprentice training protocols have created a staff that includes a national champion, a multi-time national placement winner, a regional champion, a former television "pet expert," persons who have trained dogs for movies and commercials, and numerous competition title holders. Moreover, the aforementioned individuals have achieved the preceding accomplishments while emphasizing highly positive, motivational training methodologies. Furthermore, we encourage prospective clients to observe our group class and board training instructors in action to evaluate firsthand the methodologies we employ and the results we obtain.
Since 1992, CPT has established a standard of excellence that is unequalled amongst pet training companies in the Atlanta area. Consequently, we will not tolerate a staff member improperly training or mishandling a board training animal.
In the last 18 months, I know of only one complaint regarding our board training program. In that case, we retrained the animal with another CPT trainer and ultimately satisfied the client's goals and objectives. In addition, CPT management addressed the malfeasance of the first trainer. To my knowledge, subsequent client dissatisfaction has not occurred.
If this review is legitimate, I encourage the author to contact me personally, so that I may make amends for the prior experience, properly train your pet, and provide you value for the money you allotted. In addition, I will address the circumstances internally from a management perspective to ensure that there is no recurrence suffered by a future human or canine client. I will even forgive your juvenile, though somewhat humorous, e-mail handle. Mark Spivak- CPT Owner and Head Trainer.