These ladies definitely know what they are doing. I've dealt with them multiple times because they have great customer service, and don't try to just make a buck, but tell you about things you could do that are free to fix your computer. Like my netbook crashed and they told me how to reformat my PC. Also, they will give you computer purchasing advice. Love these ladies. Word for warning, if you have a Mac the service isn't fast at all because the Mac tech isn't in the office very often. But the quality of the repair is worth the wait!
Posted: 9/18/2010 • Link to this review
My fairly new computer recently "froze". My computer was evaluated in a timely manner and as promised. The problem was corrected and I received an excellent tutorial regarding my problem and how to prevent a re-occurrence. I will use them again, if ever needed.
Posted: 11/06/2009 • Link to this review
When the hard drive in my laptop suddenly failed, I was unable to bring up its operating system or use its rescue and recovery feature to retrieve files. While I had backed up some important documents and emails, I found myself regretting not taking the time to backing up everything. I took my hard drive to That Computer Chick at the Shallowford Road/West Marietta location on a Monday afternoon. By Wednesday afternoon, Sandra had promptly retrieved my files and handed me DVDs containing on all my documents, photos, bookmarks, and email files. Sandra is extremely knowledgeable, professional and prompt and services are reasonably priced. I was very glad I did this!
Posted: 11/02/2008 • Link to this review
My laptop was being bombarded with pop-ups and was "infected" with several viruses. I tried the computer guys at the local electronics store but, they did more harm than good;it crashed about a week after they worked on it. That Computer Chick had my laptop fixed in no time and it works great! I would definitely recommend That Computer Chick.
Posted: 2/12/2008 • Link to this review