Computer Troubleshooters

(404) 892-9030 www.ctsintown.com

1218 Briar Hills Drive NEAtlanta, GA 30306 map it »
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Business overview

Operating Systems

  • MacIntosh
  • Microsoft Windows

Network Features

  • Audio
  • Home Computer Networking
  • Local Area Networks
  • Multimedia
  • Remote Access
  • Virtual Private Networks
  • Voice Over Internet Protocol
  • Wide Area Networks
  • Wireless Networks

Service Area

  • Buckhead
  • Cascade Heights
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Lakewood
  • Midtown
  • Riverside
  • Sandy Springs
  • South Atlanta
  • Tucker
  • VA Highland/Morningside
  • West End

Supplies

  • Desktop Computers
  • Laptop Computers
  • Printers
  • Storage Devices
  • Variety of Hardware
  • Variety of Software

Services

  • Cabling & Wiring
  • Certified Techs
  • Consulting
  • Consulting & Evaluations
  • Data Recovery
  • E-Mail
  • Equipment Pick-Up & Delivery
  • Firewalls
  • General Maintenance & Repair
  • Home Computer Service
  • Installation & Set-Up
  • Maintenance & Repairs
  • On-Site Service
  • Server Co-Location
  • Service Contracts
  • Spam Filtering
  • Tech Support
  • Training
  • Upgrades
  • Virus Protection & Security
  • Web Site Design
  • Web Site Development
  • Web Site Hosting
  • Web Site Maintenance

Hardware & Software

  • CD-ROM or DVD Drives
  • Computer Switches
  • Custom-Built PCs
  • Desktop Computers
  • Hard Drives
  • Laptops & Notebooks
  • Memory
  • Parts & Accessories
  • Printers
  • Routers
  • Servers Or Mainframes
  • Used Hardware

Services

  • Analysis & Planning
  • Cabling & Wiring
  • Certified Techs
  • Computer Security
  • Data Back-Up & Recovery
  • E-Commerce
  • E-Mail
  • Firewalls
  • Hosting
  • Implementations
  • Installation & Set-Up
  • Integrations
  • Internet Access
  • Intranets
  • On-Site Support
  • Service Contracts
  • Technical Support
  • Training
  • Upgrades

Network

  • Local Area Networks
  • Networking
  • Server Co-Location
  • Store Fronts
  • Virtual Private Networks
  • Web Development
  • Wide Area Networks

Operating Systems

  • MacIntosh
  • Microsoft Windows

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • 8:00am
  • 8:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • Mastercard
  • Personal Checks
  • Visa

Year Established

1997

Languages Spoken

  • English

Reviews

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Putting the customer first!, 5/17/2012

I contacted John after my wife dropped an external hard drive during a data backup, which rendered the unit inoperable. Although I did not employ the services of John (my wife discovered some of the... critical files were on her office server), I was impressed that he took the time to discuss my situation at length, which was recovering the data from the broken hard drive. John not only took time to explain my options, he was also honest about stating the limits of his service. Rather than over-promise and under-deliver, he provided options and clearly indicated that some or all of the data may not be retrievable. It was refreshing change from the typical service company experience. Again, I did not employ his services, but would hire him in the future without hesitation should the need arise. Thank you John!

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Great service and value!, 2/16/2012

My computer crashed, the dreaded blue screen of death. I chose John based on the reviews on Kudzu.com and I was very pleased with the results. He fixed my hard drive and cleaned it up, his fee was... very reasonable for the work done, and he saved me money by installing a free anti-virus program so I didn't have to pay to renew the one I was using. I would definitely use him again and I will be recommending him to my friends!

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Reviews

HoneyBadger

Reviews: 3

Putting the customer first!

I contacted John after my wife dropped an external hard drive during a data backup, which rendered the unit inoperable. Although I did not employ the services of John (my wife discovered some of the critical files were on her office server), I was impressed that he took the time to discuss my situation at length, which was recovering the data from the broken hard drive. John not only took time to explain my options, he was also honest about stating the limits of his service. Rather than over-promise and under-deliver, he provided options and clearly indicated that some or all of the data may not be retrievable. It was refreshing change from the typical service company experience. Again, I did not employ his services, but would hire him in the future without hesitation should the need arise. Thank you John!

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mrtambourineman

Reviews: 2

Great service and value!

My computer crashed, the dreaded blue screen of death. I chose John based on the reviews on Kudzu.com and I was very pleased with the results. He fixed my hard drive and cleaned it up, his fee was very reasonable for the work done, and he saved me money by installing a free anti-virus program so I didn't have to pay to renew the one I was using. I would definitely use him again and I will be recommending him to my friends!

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MattReynol

Reviews: 1

Expert Home Wireless Network Engineer

I called John and left a msg. Within 5 minutes he called me back. I explained to him the problems I was having with my home network, and he patiently explained the complexities of home networking; including router technology, signal deterioration, recommended equipment, and a host of other relevant information to help me resolve my networking issues. Despite spending over 30 minutes on the phone with me he did not charge for his time, though I plan on hiring him to come to my house to optimize my network in the near future. He is a very knowledgeable and helpful resource for any home networking issues.

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ITPdenizen

Reviews: 2

Excellent Service

Had a network problem. John came right away. Very knowledgeable. Fixed the problem. Will definitely use again/recommend.

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tmcnally73

Reviews: 1

Great Problem Solver!

We've had a color printer problem for weeks that we just didn't know how to solve. Luckily, I was able to connect with John from Computer Troubleshooters. He managed to fix our problem in a quick, efficient and helpful way. I will definitely be calling John again with any of our computer/printer problems. I would highly recommend him to anyone that is having IT problems.

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Angie555

Reviews: 4

Above and beyond the call of duty for repair!

My PC stopped working at a crucial time and I almost took it to a big chain recommended to me by a friend. After reading John's reviews, I decided to take it to him. He was able to diagnose the problems immediately, and had it fixed in 24 hours. He gave me a very reasonable price estimate and when everything was done, the bill actually matched the estimate he originally provided! This alone speaks volumes for the way he conducts business. John also helped me transfer everything from my PC to my new MAC and explain some of the differences between the two systems that my husband, who pushed for the change to the MAC, was unable to do. John is very personable and doesn't make you feel pressured to purchase stuff you don't need. But he was also able to let me know what my options were and could get any extra bells and whistles if I wanted them. He's patient with questions from tech-challenged people like me. I can't say enough great things about him. I highly recommend him over any other computer repair place! I will definitely go back to him should I need computer repair assistance again, and I will be recommending him to my friends. Angie

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bettyjane

Reviews: 156

Historic

A top place of interest to Atlantans as well as visitors. It housed the Cyclorama, the zoo and a Civil War Museum.

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JayEasy

Reviews: 169

Beautiful

It doesn't get much prettier than Grant Park. The old oak trees are breathtaking. It's a great place for a picnic.

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Need on-site service? We can come to your home or office!