I called this contractor for my mom who's refrigerator was not cooling. He said he would be at the house at 3pm. I told him that it was urgent and that we knew it was late notice but the 4th of July was tomorrow and we are having a party. This guy never showed up. He would not return voicemail or text messages. Never heard from this joker . Do not use this contractor. He did not have the courtesy of calling to advise he was not coming. Waste of time, had to call somebody else to do the job.
Posted: 7/03/2012 • Link to this review
It was about 9 o'clock Friday night and my fridge went out. This is my first place and first catastrophe! I didn't know who to call especially since it was past most working store hours. I called around for anyone opened. I hoped for the best and got the best of best. This guy picked up immediately. His friendly understanding tone calmed me down enough so that I could describe the situation. "it seems like the fridge stopped but the light is still on". He proceeded to ask further questions and remedies to see if it was a quick fix so that I could save money. How about that? He was actually concerned on helping me to save money. That kind of service is rare! I was already expecting to pay an arm and a leg for a fridge repair. after some discussion i was ready to have him make the trip. Next came the amazing thing to me. The fridge started to work!! I called him and told him the news to find out that was normal. He explained to me how every 8 hrs or so the fridge defaults to a warm setting to keep from over-freezing. What a crazy predicament! It was comical. He was so friendly and helpful I ended up talking and learning much more than I thought . He went over and beyond. And I did not spend a dime even for his time (I swear I didn't mean that to rhyme) I will always remember that and be a loyal customer. Thanks a lot :)
Posted: 5/11/2010 • Last edited: 11/03/2011 • Link to this review