Concrete Cutters, Inc.

(770) 941-6000

5401 Old Floyd Road SWMableton, GA 30126   map »

Business overview

Hours of Operation

  • MON
  • 7:30am
  • 5:00pm
  • TUE
  • 7:30am
  • 5:00pm
  • WED
  • 7:30am
  • 5:00pm
  • THU
  • 7:30am
  • 5:00pm
  • FRI
  • 7:30am
  • 5:00pm
  • SAT
  • SUN

Reviews

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Horrible Customer Service, 10/28/2010

The work done was acceptable. The service from this company is deplorable. An appointment was made for a site survey and was promptly forgotten on their part. I called to ask where the... representative was and he was dismissive and non-apologetic. Two hours later, he arrived to write the quote. Ultimately, everything he quoted was not necessary and thus, not performed. However, I was still invoiced for the original quoted amount. Another phone call to enquire about it and discuss what was done compared to what was billed, was met with hostility and an unbelievably rude attitude from Chuck, who may be the owner. He argued about the extra $200 he was billing me as if it was a small amount and then he hung up on me. I wouldn't care if the quality of work provided was beyond excellent -- it is not worth it to have to deal with the terrible service.

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Reviews

packerfans

Reviews: 4

Horrible Customer Service

The work done was acceptable. The service from this company is deplorable. An appointment was made for a site survey and was promptly forgotten on their part. I called to ask where the representative was and he was dismissive and non-apologetic. Two hours later, he arrived to write the quote. Ultimately, everything he quoted was not necessary and thus, not performed. However, I was still invoiced for the original quoted amount. Another phone call to enquire about it and discuss what was done compared to what was billed, was met with hostility and an unbelievably rude attitude from Chuck, who may be the owner. He argued about the extra $200 he was billing me as if it was a small amount and then he hung up on me. I wouldn't care if the quality of work provided was beyond excellent -- it is not worth it to have to deal with the terrible service.

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